Sales Manager

WINDSOR CAPITAL GROUP•San Luis Obispo, CA

18h

About The Position

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Sales Manager! About this Location: This position is located at the Embassy Suites by Hilton in San Luis Obispo, CA. Nestled in the heart of California’s Central Coast, our all-suite hotel offers convenient access to downtown SLO, local wineries, and scenic hiking trails. Surrounded by rolling hills and just minutes from the beach, our property provides the perfect home base for guests to relax, explore, and experience the charm of the Central Coast. Position Overview: We are seeking a dynamic and results-driven Hotel Sales Manager to join our team. This role is primarily focused on Business Transient (BT) sales (80%), with a secondary focus on Group sales (20%) for Embassy Suites Lompoc. The ideal candidate is a proactive relationship builder with a proven track record of exceeding revenue goals and developing lasting client partnerships in the hospitality industry.

Requirements

Minimum 2–4 years of hotel sales experience, with demonstrated success in Business Transient sales.
Strong understanding of the corporate travel landscape, LNR/NLNR negotiation processes, and TMC relationships.
Proficiency with hotel sales systems such as Delphi, PEP, CITY, FSMPS
Excellent communication, presentation, and negotiation skills.
Ability to commute to Embassy Suites Lompoc to meet with clients and interact with B/T Business.
Ability to work independently, manage multiple priorities, and consistently meet deadlines.
Demonstrated ability to develop new business while maintaining and growing existing accounts.

Nice To Haves

Experience with branded hotel sales programs (Hilton, Marriott, IHG, Hyatt).
Familiarity with global distribution systems (GDS) and online travel channels.
Bachelor’s degree in Hospitality Management, Business, or a related field.
Experience in a select-service or full-service hotel environment.
Access to Vanderberg Space Force Base

Responsibilities

Develop and manage a portfolio of corporate accounts, focusing on negotiated rate agreements (CNR/LNR) to drive consistent room night production.
Proactively prospect new corporate clients through cold calling, networking, LinkedIn outreach, and referrals.
Build and maintain strong relationships with corporate travel managers, executive assistants, travel management companies (TMCs), and key decision-makers.
Conduct in-person sales calls, property tours, and client entertainment to cultivate and retain accounts.
Manage the RFP (Request for Proposal) process from submission through contracting, ensuring competitive and profitable rate positioning.
Collaborate with the revenue management team to align pricing strategies and maximize RevPAR contribution from BT accounts.
Monitor account production, identify at-risk accounts, and develop action plans to retain and grow volume.
Represent the hotel at local and national corporate travel events, trade shows, and networking functions.
Solicit, negotiate, and contract small to mid-size group business including corporate meetings, social events, and SMERF (Social, Military, Educational, Religious, Fraternal) segments.
Respond to group inquiries and RFPs in a timely manner, preparing customized proposals aligned with client needs and hotel revenue objectives.
Conduct site visits and property tours for prospective group clients.
Maintain accurate and up-to-date records of group leads, bookings, and pipeline activity in the sales CRM system.