Sales Manager

French Lick Resort•Norwich, CT

45d

About The Position

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded. Your Growth Path Senior Sales Manager - Director of Sales - Area Director of Sales - Regional Director of Sales Your Focus Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Maximize revenue by selling all facets of the hotel to previous, current and potential clients. Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. Develop and conduct persuasive verbal sales presentations to prospective clients. Articulate and leverage the benefits of the hotel to close sales opportunities. Travel locally to conduct outside calls, promote the hotel and review competition. Represent the hotel at trade shows. Follow sustainability guidelines and practices related to HHM's EarthView program. Perform other duties as requested by management

Requirements

Associate's or Bachelor's degree in Hospitality or related industry preferred.
Proven track record in sales required and previous hospitality sales experience preferred.
Work schedule varies and may include occasionally working on holidays and weekends.
Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
Moderate travel between hotel and client's locations required.

Responsibilities

Interview, select, train, schedule, coach and support associates
Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Articulate and leverage the benefits of the hotel to close sales opportunities.
Travel locally to conduct outside calls, promote the hotel and review competition.
Represent the hotel at trade shows.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Perform other duties as requested by management