Sales Manager, SMB, Rentals

Zillow

6d•Remote

About The Position

This is a great opportunity to join an innovative company at a time of amazing growth. We are a team of high-energy individuals committed to helping Zillow Group users make smarter decisions about buying, renting, owning and selling homes. Specifically, the multifamily Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home. The Rentals business operates in a very collaborative environment, working together to provide the best client experience in the industry. At all levels, we work hard, roll up our sleeves, dig in, and get work done. We are looking for a Sales Manager who can help us exponentially grow the Rentals marketplace. This role is responsible for the overall performance of a dynamic sales team working with SMB partners, focused on growth and retention. A key focus will be on coaching a team to high sales productivity while fostering deep, meaningful, and long-term client partnerships. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. At Zillow, flexibility isn’t a perk–it’s how we work. Cloud HQ is our distributed-first model, built on trust, clear systems, and the belief that you can do great work from wherever you are. It’s not about where you work. It’s about moving forward–together.

Requirements

2+ years sales leadership experience, including implementation and ongoing management of goal setting, accountability metrics, and pipeline management
Consistent track record in meeting and exceeding sales goals
Ability to lead through ambiguity and in an ever-evolving, fast-paced environment
Excel at coaching sales teams on handling a complex sales process that may include multiple decision makers and influencers
Strong presentation skills, influencing multiple levels within an organization, including at the C-level with outstanding communication skills, both oral and written
Strong working knowledge of CRM software – preferably Salesforce
Available to travel multiple times throughout the year for events.

Responsibilities

Own, develop, and lead all aspects of a regional sales team, including strategy, personnel development, client relationships, sales production, reporting, etc
Focus on implementation of consistent and high-quality sales output; excited to get into the details, roll up sleeves, and push improvement through ongoing iteration
Monitor and continuously improve metrics focused on revenue, sales velocity and closing ratios
Facilitate process standardization, including but not limited to activity metrics, sales process, and operational cadence
Improve retention and client loyalty through consistent, thoughtful and data-driven coaching
Excellent at leading teams through change in a hyper-growth environment.
Grow and develop a sales culture with a focus towards a growth mindset
Obsessed toward our sales team’s employee satisfaction, leads a team passionate about positivity and continual improvement, is not afraid to set big goals and has the leadership skills to align focus to achieve them
Ability to create and foster a dynamic and growth oriented team environment virtually or in-person
Be an effective partner with other internal teams such as billing, operations, finance, product, marketing and more
Effectively communicates ZG Rental’s value proposition through presentations, industry events, executive meetings, and sales proposals to upscale the team, meetings and opportunities