Sales Manager-In-Training

HEI Hotels & Resorts•Chicago, IL

21h•$28 - $29•Onsite

About The Position

Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. Let your adventure begin at Hotel Chicago Downtown, Autograph Collection! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Sales Manager in Training (MIT) Program is a fast-track development opportunity for recent graduates passionate about hospitality and sales. Over 3–4 months, MITs will gain hands-on experience in group, business travel, and catering sales while learning the fundamentals of revenue strategy, client management, and event execution. Successful MITs are placed into Sales, BT & Catering Manager roles across the HEI portfolio, building a career path toward future sales leadership.

Requirements

Flexibility to relocate for placement after completion of the MIT program.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong organizational skills and attention to detail.
Strong interpersonal skills with a client-service mindset.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Responsibilities

Shadow Sales & Catering team during program onset; rotate through Group, BT and Catering Sales over 2-3 Months at assigned hotel.
Complete training in 1-2 sales systems; become proficient in sales processes and rhythms.
Respond to group and catering inquiries; manage sales process from booking entry through contract and turnover.
Work with revenue and leadership team to price group business, understanding demand periods and how to convert business over need dates.
Master DBR Process
Generate and distribute daily, weekly and monthly sales and catering event reports; attend related meetings.
Assist in detailing upcoming groups and events.
Prepare Event Orders and Group Resumes outlining group needs.
Distribute appropriately and assist finance in collecting final payment as defined in property SOP.
Prepare Meeting Diagrams for upcoming events as needed.
Manages on property site visits, in-person client interactions during client on site meetings as needed.
Work with Corporate Manager of BT to understand Business travel segment.
Understand Systems, resources, strategy, tactics and analysis Management and review of daily arrival reports for business transient management.
Support property efforts with daily arrival emails, surveys, client interactions, client follow up, management of client events, etc.
Works with DOS on strategic outbound proactive sales efforts, outside sales calls and SWAT reporting.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
HEI also provides pet insurance through the ASPCA.
For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry.
We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources.
We’re always looking for associates who share our passion for hospitality.
With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.