Sales Manager In Training - Pembroke Pines

CITY Furniture•Pembroke Pines, FL

10d•$65,000 - $75,000

About The Position

As a Manager In Training you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted. You’ll gain experience in providing top-tier customer service and sales while learning critical leadership and operational skills from experienced managers. You will learn the role of the Showroom Manager through on-the-job training to prepare you for the future opportunity to become a Manager at City Furniture and to manage a team of associates in the showroom. The primary function of the Showroom Manager is to increase showroom sales, Customer satisfaction and Associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management At CITY Furniture, our Sales Associates are more than just a salesperson — they are entrepreneurs with the power to shape their success. We provide the furniture, marketing support, delivery services, and aftercare. It’s up to you to maximize these resources. Through our marketing efforts, we generate a steady flow of customers. You can also take ownership of your time, building your customer base through referrals, repeat purchases, and prospecting past guests. Sales Associates have the opportunity to make one appointment per month or 100 — it’s your business, your time, and your choice.

Requirements

Positive Energy
Goal-Oriented
Speaking Effectively / Listening Attentively
Self-Driven And Motivated
Customer Facing Experience
Relationship Management
Ability To Influence
Integrity
Professionalism
Change Receptivity
Technology Fluency
Entrepreneurial Spirit
Bachelors Degree, preferred
One or more years from a related environment preferred.
Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
Google Suite (i.e. Docs, Sheets, Slides, etc.)
You’ll use an iPad for all training, transactions, financing applications, inventory checks, etc.
Ability to guide customers throughout the showroom for extended periods of time. Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!

Responsibilities

Daily management tasks for the showroom
Handling customer service issues
Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction
Conduct training sessions with associates
Helping solve problems in the showroom
Communicate and support new initiatives and processes/changes in the showroom to drive results
Learn and complete showroom inventory counts
Learn how to manage a team and drive showroom / team performance
Shadow experienced managers to learn operational and leadership skills.
Contribute to team meetings, sharing ideas and learning from senior leaders.
Learn and practice the responsibilities of a Showroom Manager, including but not limited to:
Help guests design a home they'll love
Engage and present various home furnishings and service options
Navigate large showrooms and be on your feet 8 hours a day
Build personal connections and guide customers through the sales process
Assist guests in finding the best financing options
Convert customer interactions into successful sales
Create invoices and schedule deliveries
Prospect and account management
Maintain neatness of the showroom for a welcoming customer experience
Meet or exceed monthly sales goals and other KPIs set by management
Address customer concerns to ensure customer satisfaction
Continue professional development