Sales Manager II

Hilton Grand Vacations • Lahaina, HI

8d • $75,000 - $200,000

About The Position

As a Sales Manager II, you'll lead by boosting sales performance, mentoring teams, and crafting an environment where success is the standard. You'll coach In House and Action Line teams, model the best sales and customer service practices, and keep the momentum strong. When challenges arise, you'll be the go-to problem solver, delivering quick and effective solutions. Why do Team Members Like Working for us? We offer an excellent benefits package to our full-time Team Members that include: Base Annual Rate of $75,000 plus bonuses governed by a compensation plan. Sales Manager II's have targeted annual earnings of $200,000 per year, with some Team Members earning substantially more based on their individual performance. An outstanding earnings package that includes base pay, monthly, and quarterly bonuses. Excellent health care options that start on your first day. Retirement Savings Plan with percentage company match and Stock Purchase options. Medical, Dental, and Vision insurance from Day One Generous Paid Time Off Program, Paid Sick Days and Paid Parental leave HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!

Requirements

• High School Diploma or equivalent
• Active Hawaii State Real Estate License
• Ability to work a flexible schedule including evenings, weekends and holidays
• 1-2 years of management experience or 4-9 months of internal HGV management experience
• 1-2 years of branded vacation ownership experience
• 1+ years of training and motivating individuals in the field of direct sales

Nice To Haves

• 5+ years of branded vacation ownership experience
• Consistent record to multi-task in a fast-paced environment
• Consistent record to handle and resolve sophisticated customer service issues

Responsibilities

• Supports Senior Leadership by challenging the way things have always been done; looking at problems, processes and solutions in new ways; and identifying novel solutions to old problems by trying new methods and technologies. This includes enhancing business results, the customer experience, improving efficiencies, increased cash down payment at the point of sale, etc.
• Supports Senior Leadership in running the floor and being the point person for customer related expectations and issues of the sales team.
• Responsible for the performance of the overall team and ensuring sales contracts are completed.
• Follows up with personal sales business, including conversion of pending business, anti-rescission measures, post cancellation calls, etc.
• Address any concerns regarding the conduct of a Sales Executive and collaborate Senior Leadership.
• Responsible for closing sales in accordance with current sales and contract policies.
• Individual production performance meets or exceeds minimum performance standards for the site.
• Maintain strong product knowledge and assist Sales Executives with answering Guest questions.
• Interact with Guests to ensure they have a solid understanding of HGV product and vacation ownership.
• Strategize with Sales Executives with regards to sales presentation and product pitch.
• Conducts motivational, meaningful morning sales meetings.
• Helps support the leadership team in leading the Sales Executives and helps to hold them accountable for adherence to policies and procedures.
• Generates maximum performance in the sales teams by applying predefined metrics.
• Ensures that all new contracts are completed accurately and processed according to current policy.
• Leads staff performance to include crafting a positive work environment, driving employees toward desired performance/behavior, recognition of accomplishments, and corrective actions as appropriate.
• Carries out all other reasonable requests as assigned by management.

Benefits

• Base Annual Rate of $75,000 plus bonuses governed by a compensation plan.
• Sales Manager II's have targeted annual earnings of $200,000 per year, with some Team Members earning substantially more based on their individual performance.
• An outstanding earnings package that includes base pay, monthly, and quarterly bonuses.
• Excellent health care options that start on your first day.
• Retirement Savings Plan with percentage company match and Stock Purchase options.
• Medical, Dental, and Vision insurance from Day One
• Generous Paid Time Off Program, Paid Sick Days and Paid Parental leave
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED