Sales Manager- Business Development, Final Mile
About The Position
We are seeking an experienced Final Mile Sales Manager to lead revenue growth across our final mile home delivery solutions. This role is responsible for managing a portfolio of customers, driving new business opportunities, and expanding existing relationships within furniture, appliances, home improvement, fitness equipment, and other heavy bulky consumer goods verticals. The ideal candidate brings deep final mile logistics expertise, strong commercial instincts, and will be primarily work on managing a team with logo acquisition with account growth and retention.
Requirements
- 10+ years in sales or account management experience in final mile, home delivery, LTL, or logistics
- 5+ years in sales leadership position with a proven track record of managing teams, solution selling in the final mile space and driving growth
- Strong understanding of final mile cost drivers, service levels, and customer experience metrics
- Proven ability to grow revenue and manage complex customer relationships
- Experience selling to retailers, manufacturers, and e-commerce brands
- Excellent communication, negotiation, and presentation skills
- Proficiency with CRM tools (Salesforce preferred)
- Willingness to travel (25–50%)
Nice To Haves
- Experience with heavy bulky, white-glove, or in-home delivery services
- Knowledge of furniture, appliance, home improvement, home furnishings, mattress, or specialty retail delivery networks
- Experience managing regional or national accounts
- Familiarity with dedicated fleet and brokered final mile models
Responsibilities
- Identify and close new business opportunities in final mile and heavy bulky home delivery
- Drive revenue growth across assigned territory and customer portfolio
- Grow existing accounts through upsell, cross-sell, and service expansion
- Meet or exceed revenue, margin, and growth/new logo acquisition targets
- Sell end-to-end final mile solutions including: Threshold, room-of-choice, and white-glove delivery
- Assembly, basic and complex installs and haul-away services
- Returns and reverse logistics
- Dedicated, shared, and hybrid delivery models
- Partner with solution design, pricing, and operations teams to develop scalable customer solutions
- Lead customer presentations, pricing discussions, and participate in contract negotiations
- Build and maintain strong relationships with supply chain, logistics, and e-commerce leaders
- Participate and where ever applicable lead regular business reviews to drive performance, service improvement, and growth
- Act as the voice of the customer internally
- Maintain a healthy and accurate sales pipeline in CRM
- Forecast revenue and track performance against targets
- Monitor market trends, competitor activity, and customer expectations
- Represent the company at industry events and customer meetings
- Work closely with operations, customer success, and onboarding teams to ensure smooth launches
- Align commercial commitments with operational capabilities
- Support continuous improvement initiatives across service, cost, and customer experience
Benefits
- Competitive base salary plus incentive compensation
- Performance-based bonuses
- Comprehensive benefits package (medical, dental, vision, 401(k), PTO)
- Car allowance or mileage reimbursement (if applicable)
- Career growth opportunities within a growing logistics organization
- Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
