Sales Leader II - Business Banking

PNC•Little Falls, NJ

20h•Onsite

About The Position

At PNC, the Sales Leader II within the Business Banking organization is a key role, based in Little Falls/New Jersey. PNC emphasizes an in-office work environment that supports employee growth and work-life balance. The company values its people as its greatest differentiator, fostering an inclusive workplace where employees are respected, valued, and contribute to success. This position does not offer sponsorship for employment visas or participation in STEM OPT. The role involves managing and directing teams to achieve business results and customer experience goals. The Sales Leader II may have direct sales and client responsibilities and can manage both individual contributors and other managers, with a broader span of control than a Leader I. Key aspects include overseeing financial results, participating in and driving goal and strategy development, and leading efforts to achieve team objectives. The role requires monitoring business metrics, adapting sales strategies, and developing/executing account and sales plans. A significant part of the role is managing risk/return, driving quality for clients, and actively identifying and mitigating various risks such as regulatory, reputational, operational, credit, and human capital risks. The leader serves as an escalation point for risk management and may have exception authority. Building and maintaining a strong network of senior internal and external relationships (community, industry) is crucial for client acquisition and expansion. The Sales Leader II is expected to lead the team in offering PNC's full range of products and services, assist team members in networking, and use sales tools to coach the team on converting sales opportunities. Developing team members, monitoring progress, identifying high-potentials, and motivating staff, including talent acquisition and performance management, are also core responsibilities. The role requires effective planning, organizing, directing, analyzing, and evaluating staff and processes, and regularly communicating strategy to day-to-day activities. Employees are expected to be customer-focused and adept at managing risk in alignment with PNC's Enterprise Risk Management Framework. People managers at PNC are expected to cultivate diverse teams, role model values, drive change and innovation, take ownership for results, empower others, and develop employees and customers.

Requirements

Bachelor's degree.
Industry-relevant experience of typically 8+ years.
At least 5 years of prior management experience.
Proven leadership experience with a moderate to large scope of responsibility.
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions (Customer Focused).
Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework (Managing Risk).
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications.
Account Management
Client Prospecting
Competitive Advantages
Customer Relationships
Identifying Sales Opportunities
Negotiation
Results-Oriented
Conflict Management
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Sales Management
Selling

Responsibilities

Manages and directs team(s) to achieve business results and customer experience goals.
May have direct sales and client responsibilities and may manage both individual contributors and other managers.
Oversees team(s)'s financial results.
Participates in and drives the development of goals and strategies.
Leads and influences to achieve the objectives of the team(s).
Monitors business results/metrics and adapts sales strategies and tactics.
Develops and oversees the execution of account and sales plans.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and may be responsible for higher and/or broader levels of risk management.
Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks.
Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Networks within the industry and may serve in a leadership role in the community, industry or market.
Leads the team to bring the full range of PNC's products and services to the client.
Assists other team members in developing their network.
Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
Develops team members while monitoring progress against goals.
May support the development of other managers.
Identifies high-potentials and creates winning teams.
Motivates and develops staff, including acquiring and retaining top talent and managing performance-based issues.
Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
Connects strategy to day-to-day activities and updates the team on a regular basis.
Cultivates diverse teams and inclusive workplaces to expand thinking.
Role models values with transparency and courage.
Takes action to drive change and innovation that will transform our business.
Takes personal ownership to deliver results.
Empowers and trusts others in decision making.
Raises the bar with every talent decision and guides the achievement of all employees and customers.

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)
Dental options
Vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension plans
Stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption reimbursement
Surrogacy reimbursement
Doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service