Part Time Sales Lead - Temp (Seasonal) - Gaylord Palms Resort

Build-A-Bear • Kissimmee, FL

29d

About The Position

A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

Requirements

• High school diploma or GED equivalent

Nice To Haves

• Build-A-Bear store associate experience
• Associate's (or higher) degree in business, management, or a related field

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests, demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful
• Be a role model to others in providing exceptional guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees