Sales Lead Director

Service Corporation International•Houston, TX

About The Position

Our associates celebrate lives. We celebrate our associates. The Sales Lead Director provides strategic guidance to field location leadership sales force teams to drive all lead types, lead accuracies and flows. This position also serves as the subject matter expert for creating intuitive dashboard reporting and for the functionality of the sales intelligence analytical tool. JOB RESPONSIBILITIES Business and Financial Leadership Provide strategic guidance and reporting to drive revenue and lead activity from prospect to close Resolve complex problems providing resolution guidance to sales leadership teams Work with sales leadership to identify business challenges and trends in order to forecast sales goals Work with leadership to provide advice and guidance on production Using sales intelligence tools, generate and provide relevant customer data and business trends to sales leadership teams Generate reports and dashboards on lead effectiveness against metric goals Using sales intelligence tools, create daily reports and dashboards to prioritize leads and opportunities, missed leads, duplicate leads and areas of concern Achieve monthly lead to sale rates and appointment set rates Achieve quarterly attainment performance measures Evaluate overall health of organization and provide feedback on missed and or potential greater opportunities Work with market leadership and Corporate Departments on processes, technology needs and improvements Collaborate with colleagues and market leadership to remove operational barriers, encourage ideas, and business or operational enhancements Communication and Training Leadership Daily conduct WebEx meetings with counselors, managers, and Sales Directors for guidance on opportunities, trends and goal attainments Communicate lead opportunities with sales specific teams such as seminars, ____________ Provide training to counselors and managers to drive and follow through with leads Mentor and coach Sales Managers accountable for leading pre-planning needs Develop and implement communication plans for key initiatives and change management. Oversee implementation of initiatives and manage change providing leadership and guidance as needed. Participate in the communication of long-term strategy and annual goals to sales leadership teams. Assist with cascading and messaging as needed

Requirements

High school diploma or equivalent required
Ten (10) years industry experience with progressively increased customer facing direct sales responsibilities including industry competitive pricing, demographic patterns, and market competition
Five (5) years industry funeral/cemetery pre-need direct sales experience
Three (3) years experience coaching leadership sales force teams with proven ability to achieve sales goals
Three (3) years experience using sales analytical tools
Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Demonstrated knowledge working with databases and automated analytical tools
Ability to adjust to competing deadlines and priorities
Skilled at managing both the big picture and fine details
Strong influential verbal and written communication skills
Proficient in MS Office suite including email, Word, Excel, and PowerPoint
Ability to travel as needed
Valid state driver’s license in good standing

Nice To Haves

Bachelor’s degree in Marketing, Business Administration, Product Development or related discipline preferred
Bi-lingual skills preferred

Responsibilities

Provide strategic guidance and reporting to drive revenue and lead activity from prospect to close
Resolve complex problems providing resolution guidance to sales leadership teams
Work with sales leadership to identify business challenges and trends in order to forecast sales goals
Work with leadership to provide advice and guidance on production
Using sales intelligence tools, generate and provide relevant customer data and business trends to sales leadership teams
Generate reports and dashboards on lead effectiveness against metric goals
Using sales intelligence tools, create daily reports and dashboards to prioritize leads and opportunities, missed leads, duplicate leads and areas of concern
Achieve monthly lead to sale rates and appointment set rates
Achieve quarterly attainment performance measures
Evaluate overall health of organization and provide feedback on missed and or potential greater opportunities
Work with market leadership and Corporate Departments on processes, technology needs and improvements
Collaborate with colleagues and market leadership to remove operational barriers, encourage ideas, and business or operational enhancements
Daily conduct WebEx meetings with counselors, managers, and Sales Directors for guidance on opportunities, trends and goal attainments
Communicate lead opportunities with sales specific teams such as seminars
Provide training to counselors and managers to drive and follow through with leads
Mentor and coach Sales Managers accountable for leading pre-planning needs
Develop and implement communication plans for key initiatives and change management.
Oversee implementation of initiatives and manage change providing leadership and guidance as needed.
Participate in the communication of long-term strategy and annual goals to sales leadership teams.
Assist with cascading and messaging as needed