Sales Lead Associate
About The Position
Ace Hardware Thrift Supply in Delmont is looking for a friendly, dependable, and customer-focused individual to join our team as a Sales Lead Associate. As a Sales Lead Associate, you'll help guide the team on the sales floor - assisting customers, coaching associates, and ensuring the store runs smoothly. You'll support store management with daily operations, help drive sales, and take on leadership responsibilities such as opening/closing and providing guidance to associates. This is an excellent opportunity for individuals with retail experience who are ready to step into a leadership role and grow their careers in a supportive, community-driven environment. What to Expect Hands-on customer service - Work directly with customers, answer questions, and help neighbors find the right solutions for their projects Operational responsibility - Support daily operations including merchandising, inventory, opening/closing, and providing support to associates A team-driven workplace - Collaborate with supportive teammates in a fast-paced, energetic environment where the day goes quickly Growth and development - Build supervisory experience and prepare for future advancement opportunities within management Work-life balance - Enjoy rotating weekends off while still being part of a business that serves the community every day
Requirements
- Strong leadership, communication, and people skills with a customer-first mindset
- 1-2 years of retail or customer service experience required; prior supervisory experience preferred
- Flexible availability, including evenings, weekends, and holidays
- Comfortable lifting up to 50 lbs and standing for extended periods
- Basic computer skills and ability to learn store systems quickly
- Reliable, proactive, and adaptable in a fast-paced retail environment
- Detail-oriented and able to manage multiple tasks
Nice To Haves
- prior supervisory experience
Responsibilities
- Customer Service & Sales Leadership - Deliver outstanding customer service, model sales best practices, and resolve escalated issues professionally
- Sales Support - Recommend solutions, promote Ace Rewards, and support store sales goals through personalized customer interactions
- Inventory & Merchandising - Receive deliveries, stock shelves, and organize merchandise for easy shopping. Ensure accurate labeling, pricing, and signage while keeping aisles clean, safe, and visually appealing. Assist with seasonal resets, promotions, and timely replenishment.
- Store Operations - Support management with opening/closing duties, cash handling, compliance, and daily operational execution
- Teamwork & Communication - Collaborate with teammates and take direction from management to ensure smooth store operations
- Learning & Growth - Take part in ongoing training to strengthen leadership, product knowledge, and career development
Benefits
- Competitive pay with opportunities for advancement into management
- Leadership training and development in retail, sales, and operations
- Supportive management and a community-centered workplace
- Employee discount, health and dental insurance, paid time off, and more
- Trusted local brand with the strength of the Ace Hardware network
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Building Material and Garden Equipment and Supplies Dealers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
