Sales Intern ("Pasante en el Area de Ventas")

Azul Hospitality•San Luis Obispo, CA

10d•$17 - $17•Onsite

About The Position

During a 10-week period, the Sales Intern/Admin will provide support to the Front Desk team, General Manager, and Director of Sales & Marketing by assisting with various office tasks to help meet and exceed forecasted revenue targets and guest service standards. The primary objectives are to gain practical industry knowledge, improve professional communication skills, and contribute to the achievement of the company's sales goals. Additionally, the role includes providing clerical, secretarial, and administrative support to the Sales Department, such as data entry, filing, and answering telephones etc.

Requirements

Must be able to travel on occasion, as needed.
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess intermediate computer skills.
Must possess basic computational ability.
Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.
Self-driven and able to work independently.
High school or equivalent education required.
Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment.
Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel.
In addition, attendance at all scheduled training sessions and meetings is required.
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.

Nice To Haves

Bachelors degree preferred.
Sales & Marketing experience preferred.
Prior experience in an administrative role preferred.

Responsibilities

Enthusiastically and proactively assist the Director of Sales and/or Sales Manager(s) in the sale of the Hotel concept to group, corporate and leisure prospects in a way that best illustrates the identity of the brand as innovative and new
Assist the Director of Sales & Marketing and the Sales & Marketing team with administrative and clerical support.
Event execution and service
Marketing and promotion coordination
Handle all incoming and outgoing correspondence.
Maintain a filing system of all department records.
Arrange appointments and meetings for sales managers.
Prepare meeting packets and other Sales & Marketing materials.
Keep inventory of office supplies and place orders as needed.
Provide client support to include processing client leads, investigating hotel and preferred guest program issues, and acquiring or sending collateral materials.
Provide hotel support to include following up on outstanding responses, calling, faxing, and emailing clients and answering requests.
Handle all logistics for small groups meetings for key clients.
Generate reports and compile statistical information as requested.
Produce and submit purchase orders according to the hotels procedure, as requested.
Assist with BEOs, group resumes, room blocks, etc.
Assist with client notification of key dates such as cut-off or payment schedule deadlines
Drive product quality and a unique guest experience at every opportunity.
Take pride in the overall look and feel of the hotel never walking past something out of place.
Maintain a refreshing attitude focused on positive friendly interactions with guests and staff.
Develop and maintain strong interdepartmental relationships and open communication lines to assure efficient transfer of information.
All other duties assigned by managers or supervisors.