Sales Intern

Crane Company•Piqua, OH

19d•Onsite

About The Position

The Inside Sales Intern will learn all aspects of the sales process by spending time in both inside and outside sales with a continuous focus on customer service excellence. This role will also assist with driving project execution of our customer portal and enhancing our customer requests related to replacement pumps.

Requirements

Must be enrolled in an Bachelor’s level program.
Strong analytical, problem solving, multi-tasking, time management and communication skills.
Ability to learn and retain product specific information.
Excellent personal, organizational, verbal and written communication skills
Computer proficiency with Word, Excel, Outlook.
Experience working in a Lean environment and/or participation in Kaizen event

Responsibilities

Serve as Project Manager and drive execution to update and link data in the CP&S customer portal.
Assists with building like for like products requested by customers for replacement pumps.
Participate in product training in the manufacturing shop and scheduling to develop basic understanding of CP&S products.
Participate in Outside Sales activities with Technical Trainers and Regional Sales Managers.
In a timely and professional manner, supports customer call and email activity and responds to customer requests by providing quality recommendations. Effectively monitors customer shipment schedules and alerts customers to changes in delivery schedules.
Generates quotations to customers and provides recommendations and suggestions to customers to meet their requirements. Utilizes established customer pricing and discount structure and effectively records customer quotations. Develops and distributes customer quotations in a timely manner.
Works cross-functionally with all intra-company departments to communicate customer product needs and order status.
Acts as a liaison between customer and Crane Pumps & Systems organization to investigate and process shipping errors, and debit memos. Works closely with customers to identify and resolve.
Review and process Return Material Authorizations.
Other duties as assigned.