Sales Follow-Up & Conversion Specialist
About The Position
YES Contracting Services is expanding fast, and we’re looking for someone who brings energy, strong communication, and a results-driven mindset to our team. This isn’t a cold-calling role — you’ll be working with homeowners who already met with our sales team and received an estimate. Your job is to keep the momentum moving, strengthen relationships, and help guide customers toward confident decisions. If you thrive in a fast-paced environment, enjoy meaningful conversations, and like seeing your effort directly impact growth, you’ll fit right in. Full-time, in-office position with growth opportunities as the company scales.
Requirements
- Comfortable on the phone and confident guiding conversations
- Persistent with follow-up without sounding pushy or scripted
- Organized, detail-focused, and reliable with systems
- Clear communicator with a professional tone
- Tech-friendly and confident using CRM tools
- Takes ownership of results and follows through
Nice To Haves
- Experience in inside sales, appointment setting, customer success, or follow-up roles is a plus — but attitude, coachability, and drive matter most.
Responsibilities
- Following up with homeowners through phone, text, email, and CRM communication
- Shortening the gap between the estimated delivery and the signed agreement
- Identifying questions, concerns, or hesitation and helping find solutions
- Coordinating follow-up appointments or calls for sales reps
- Keeping accurate notes and updates inside the CRM
- Communicating customer feedback and insights to the sales team
- Assisting with incoming calls and scheduling when needed alongside the office staff
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
