Insurance Follow-Up Specialist

Terrebonne General Health System • Rutland, OH

4d

About The Position

The Insurance Follow-Up Specialist is responsible for collection activities from all third party, insurance payers and self-pay patients.

Requirements

• High School diploma preferred.
• 3-5 years office experience, preferably in a healthcare environment.
• Familiarity with office automation products and healthcare patient accounting systems preferred.
• Well versed in healthcare collection practices preferred.
• Familiarity with third-party agency regulations.
• Good communication and customer service skills.

Nice To Haves

• High School diploma preferred.
• Familiarity with office automation products and healthcare patient accounting systems preferred.
• Well versed in healthcare collection practices preferred.

Responsibilities

• Maintain and update patient records and billing information.
• Review and resolve denied or unpaid accounts.
• Process adjustments, refunds, and insurance claim refiles.
• Communicate with patients, payors, and physician offices regarding account issues.
• Set up payment arrangements and coordinate with collection agencies.
• Prioritize workload, support team members, and complete tasks accurately and on time.
• Protect confidentiality of patient and account information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED