Sales Floor Operations Manager

Belong•Miami, FL

9d•Hybrid

About The Position

Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality. This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership . It’s designed for an operator who thrives in the middle of action — someone who can enforce standards, bring structure, and translate strategy into daily execution. You ’ll work extremely closely with Sales Leadership , acting as the operational backbone of the sales floor. This role is critical to ensuring discipline, data integrity, and repeatable performance as we continue to scale. This is not a passive or purely strategic role. It’s hands-on, execution-driven, and central to how we build a scalable, high-performing sales engine.

Requirements

Strong background in B2C high-volume, high-velocity sales environments
Previous experience managing or operating a fast-paced sales floor
Proven Salesforce power user (reporting, automation, dashboards)
Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)
Execution-first, low-ego, high-ownership mindset
Comfortable being both strategic and deeply hands-on
Obsessively organized and process-driven
Able to enforce standards without creating friction
Strong communicator who can operate across reps, managers, and leadership
Thrives in fast-moving, ambiguous environments

Nice To Haves

Familiarity with AI applied to sales workflows is a strong plus

Responsibilities

Sales Floor Management
Own day-to-day execution on the sales floor
Drive discipline around: Activity levels and progression steps Pipeline hygiene and follow-up quality Cadence and sequencing adherence
Enforce standards such as punctuality, preparedness, and accountability
Partner closely with Sales Leadership to ensure strategy is executed without slowing the team down
Act as the connective layer between leadership direction and rep execution
Sales Operations
Own cleanliness, accuracy, and reliability of Salesforce / Foundation
Perform daily pipeline inspections and reporting
Serve as the Salesforce power user for the Sales organization: CRM configuration Dashboards and reporting Dialers, automation, and tooling
Simplify, document, and continuously improve sales processes
Translate sales strategy into operational workflows that scale
Identify bottlenecks and proactively implement fixes
AI-Enabled Sales Execution
Use AI-powered tools to improve pipeline visibility, forecasting, and rep productivity
Identify opportunities to automate manual workflows and reduce operational friction
Partner with Sales, Product, and Ops teams to continuously upgrade tooling and processes