Sales Floor Operations Manager

Belong • Miami, FL

10d • Hybrid

About The Position

Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality.
This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership. It’s designed for an operator who thrives in the middle of action — someone who can enforce standards, bring structure, and translate strategy into daily execution.
You’ll work extremely closely with Sales Leadership, acting as the operational backbone of the sales floor. This role is critical to ensuring discipline, data integrity, and repeatable performance as we continue to scale.
This is not a passive or purely strategic role. It’s hands-on, execution-driven, and central to how we build a scalable, high-performing sales engine.

Requirements

• Strong background in B2C high-volume, high-velocity sales environments
• Previous experience managing or operating a fast-paced sales floor
• Proven Salesforce power user (reporting, automation, dashboards)
• Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)
• Execution-first, low-ego, high-ownership mindset
• Comfortable being both strategic and deeply hands-on
• Obsessively organized and process-driven
• Able to enforce standards without creating friction
• Strong communicator who can operate across reps, managers, and leadership
• Thrives in fast-moving, ambiguous environments

Nice To Haves

• Familiarity with AI applied to sales workflows is a strong plus

Responsibilities

• Own day-to-day execution on the sales floor
• Drive discipline around: Activity levels and progression steps Pipeline hygiene and follow-up quality Cadence and sequencing adherence
• Enforce standards such as punctuality, preparedness, and accountability
• Partner closely with Sales Leadership to ensure strategy is executed without slowing the team down
• Act as the connective layer between leadership direction and rep execution
• Own cleanliness, accuracy, and reliability of Salesforce / Foundation
• Perform daily pipeline inspections and reporting
• Serve as the Salesforce power user for the Sales organization: CRM configuration Dashboards and reporting Dialers, automation, and tooling
• Simplify, document, and continuously improve sales processes
• Translate sales strategy into operational workflows that scaleIdentify bottlenecks and proactively implement fixes
• Use AI-powered tools to improve pipeline visibility, forecasting, and rep productivity
• Identify opportunities to automate manual workflows and reduce operational friction
• Partner with Sales, Product, and Ops teams to continuously upgrade tooling and processes

Benefits

• Competitive compensation, equity, and benefits
• High ownership, real impact, and clear growth paths

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees