Sales & Event Planning Coordinator
About The Position
Cragun’s Resort is seeking an energetic, detail-oriented, and highly organized Sales & Event Planning Coordinator to join our Sales & Events team. This dynamic role focuses on event planning support while also providing seasonal housing coordination assistance and secondary administrative support. This position works with a variety of groups including corporate, government, associations, Gull Lake Cruises, family reunions, weddings, and more. The ideal candidate thrives in a fast-paced hospitality environment, communicates effectively, and delivers exceptional service throughout all phases of the client experience.
Requirements
- Previous event planning, hospitality, sales support, or administrative experience preferred.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy with event and housing information.
- Ability to build strong working relationships with clients and internal teams.
- Self-motivated and comfortable managing projects from start to finish.
- Flexibility to assist in a variety of areas based on seasonal and business needs.
- Some evenings, weekends, and holidays required depending on event schedules.
- Proficiency with Microsoft Office; experience with reservation or CRM systems a plus.
Responsibilities
- Plan and coordinate events from inquiry through execution, ensuring accuracy, organization, and a seamless client experience
- Communicate event details (menus, room setups, diagrams, BEOs) with clients and internal resort teams
- Greet clients upon arrival and coordinate a smooth handoff to Event Operations for on-site execution
- Deliver exceptional customer service throughout the full event lifecycle
- Conduct site tours and client tastings as needed
- Participate in BEO meetings, sales meetings, and cross-department planning sessions
- Provide on-site event support and assist with event setup as needed
- Support the Sales & Events team with administrative tasks including proposals, group file updates, follow-up communication, data entry, and deposit processing
- Assist with special projects as assigned by the Director of Sales & Marketing
- Support housing coordination through data entry, rooming list updates, group block management, and internal communication
- Collaborate with the Housing Coordinator, Reservations, and Front Desk to ensure accurate housing details
- Work closely with Food & Beverage, Banquets, Housekeeping, Front Desk, Recreation, Golf, and other resort departments to ensure successful events
- Gather guest feedback to support continuous improvement
- Attend trade shows, networking events, and industry functions as assigned
- Proactively upsell resort amenities and event enhancements to improve guest experiences and drive revenue
Benefits
- Full Benefits Package
- Employer Sponsored Life Insurance
- 401k with employer match
- Excellent Resort and Golf Benefits
- Competitive PTO Plan
- Fun, supportive, and collaborative workplace culture
- Leadership and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
