Sales & Event Internship - Island H2O Water Park

NDM Hospitality Services • Kissimmee, FL

1d • Onsite

About The Position

Island H2O Water Park is seeking an energetic, outgoing Sales & Event Intern to support our Group Sales team. This role is ideal for someone interested in hospitality, tourism, event coordination & sales. You will assist with selling & coordinating catered events, birthday parties, church & youth group outings along with promoting third ‑ party ticket sales with hotels and local partners. This internship offers hands ‑ on experience in group sales, event operations, tourism & guest engagement within a fast ‑ paced entertainment environment.

Requirements

• High School level education
• Some experience preferred within the theme park, entertainment, or hospitality industry. This is an entry level position with training provided.
• Currently pursuing a degree in Hospitality, Event Management, Business, Marketing, Communications, or a related field.
• Strong writing, communication & organizational skills.
• Comfortable interacting with guests, partners & large groups in a professional and friendly manner.
• Must possess a valid driver's license.
• Must be at least 18 years of age.
• Strong written and oral communication skills for both internal and external audiences.
• Computer skills and knowledge of business-related software such as Microsoft Word, Excel, and Power Point a plus.
• Strong commitment to maintaining the integrity and confidentiality of park, division, and department information as requested by the company.
• Ability to troubleshoot situations without delay and act accordingly.
• Ability to succeed in a fast-paced, evolving environment.
• Must be able to work varied shifts, including evenings, holidays, overnight events and weekends.
• Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including team members, community leaders and senior management.
• Must have a proactive, goal-oriented, can-do attitude.
• Positive and effective customer service skills.
• Must be able to pass a criminal, drug, alcohol, and social security background check.

Responsibilities

• Support the Group Sales team with outreach, lead generation & follow ‑ up for group bookings, including catered events, birthday parties, church groups, youth groups & corporate outings.
• Assist with answering inbound leads via phone & email.
• Support third ‑ party sales efforts with local hotels, concierge desks, and tourism partners.
• Help prepare proposals, event orders, confirmations & sales materials as needed.
• Participate in on ‑ site event coordination, including check ‑ in, guest support & ensuring event details are executed accurately.
• Assist with staffing and representing Island H2O at off ‑ site promotional events, hotel activations & community functions.
• Support the creation of sales ‑ focused content for email outreach, partner communications & group sales marketing materials.
• Collaborate with operations, catering & guest services teams to ensure smooth event execution.
• Provide general administrative support to the group sales department as needed.

Benefits

• Hands ‑ on experience in group sales, event coordination & hospitality operations.
• Exposure to B2B and B2C sales strategies within the tourism and attractions industry.
• Opportunities to build professional communication, negotiation & client ‑ service skills.
• Experience working with community partners, hotels & tourism organizations.
• A fun, energetic work environment at Central Florida's newest water park.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED