Sales Engineer

DoorDash USA•Washington, DC

14h•Remote

About The Position

As an Ads Value Engineer, you will be responsible for assisting sales reps in handling any and all technical or product questions and blockers in the sales cycle. You do this through joining sales calls with merchants, deeply understanding their business and technology stack, and creating and communicating solutions that align the merchants needs and goals to our marketing offering. This position will report to the Head of Account Development, Marketing. This role will be a remote job but must be based inside the US. Close proximity to a DoorDash Office is preferred.

Requirements

You love to learn about new technology and features and can simply explain how complex systems work.
You are resourceful in finding answers to non-standard questions by smartly searching available resources and running your own tests and deductions.
You have experience pulling complex data-sets, presenting results to customers in a digestible format and building/editing dashboards to showcase data.
You are able to problem solve effectively and efficiently matching appropriate solutions for each merchant scenario.
You seamlessly collaborate with sales team members and understand how to assist and accelerate the sales process.
You have a minimum 4 years of sales engineering, sales consultant, value engineer, pre-sales solution consulting or related roles experience.

Nice To Haves

Experience writing SQL queries involving one or more joins for data retrieval and analysis. DoorDash has abundant data that can be very helpful to pull insights relevant to selling and troubleshoot issues.
Previous experience with Ad-Tech, Advertising Products or Models including campaign metrics; value analyses and financial metrics (e.g., CPA, incremental sales lift, lifetime value uplift, return on ad spend) for different ad products/features.

Responsibilities

Drive sales — assisting in qualifying and closing deals from a technical standpoint, collaborating with sales and development partners.
Become a subject matter expert - on the DoorDash Advertising product suite including campaign performance, upsell opportunities and ROAS (return on ad spend).
Create and deliver customized performance reviews, product demos and proof of concepts - Support pre- and post product adoption analysis: forecast expected impact, run experiments/tests, analyze results, and iterate.
Influence the product roadmap - by aggregating merchant feedback calls that will help determine the direction of the roadmap.

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program