Sales Engineer

COMTECH TELECOMMUNICATIONS • York, SC

5h • Remote

About The Position

Allerium, a Comtech Segment, is a leading provider of Next Generation 9-1-1 (NG9-1-1) solutions, including ESInet/NGCS routing and Call Handling Equipment (CHE) delivered via on-premises and cloud-native architectures. We empower public safety answering points (PSAPs), state 911 offices, and system integrators with reliable, scalable, and interoperable technologies compliant with NENA i3 standards. Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world's most innovative communications solutions. The Sales Engineer is a member of the sales team—acting as a technical lead in sales engagements. The Sales Engineer plays a critical role in supporting the team’s overall objectives in driving revenue growth for Allerium's NG9-1-1 solutions. This role focuses on delivering technical demonstrations, crafting RFP responses, representing the company at industry events, and providing on-site expertise to prospects and customers. Frequent travel is required.

Requirements

• Strong knowledge of NG9-1-1 technologies, including ESInet/NGCS, Call Handling Equipment (CHE), NENA i3 standards, geospatial routing, and public safety ecosystems
• Proficiency in IP networking, cybersecurity principles, cloud and on-premises deployments, and public safety software integrations
• Deep understanding of PSAP operations, emergency call flow, and the challenges facing 911 telecommunicators and public safety administrators
• Excellent presentation, written communication, and relationship-building skills for engaging both technical and non-technical stakeholders
• Demonstrated ability to translate complex technical concepts into clear, compelling value propositions for diverse audiences
• Self-motivated with ability to work independently in a remote environment while maintaining strong collaboration with distributed teams
• Ability to travel frequently (40-50%) across the United States for customer demonstrations, trade shows, conferences, and on-site meetings
• 3-7 years in pre-sales, solutions engineering, or sales engineering roles, preferably in public safety software, NG9-1-1, emergency communications, or related mission-critical technology sectors
• Proven track record in developing and delivering RFP/RFI responses, technical demonstrations, and trade show representation in software or SaaS sales environments
• Experience working with state and local government procurement processes and understanding of public sector sales cycles
• Demonstrated success in supporting sales teams to achieve revenue targets and close complex, multi-stakeholder deals
• Bachelor’s degree in computer science, Engineering, Information Technology, Telecommunications, or related field
• Equivalent combination of education and relevant professional experience will be considered

Nice To Haves

• Hands-on experience with PSAP operations, emergency call handling systems, or selling to government and public safety entities strongly preferred

Responsibilities

• Collaborate with sales teams to conduct technical discoveries, deliver tailored product demonstrations of ESInet/NGCS, CHE, and related NG9-1-1 solutions, and address customer technical requirements
• Lead the development and writing of RFP/RFI responses, ensuring compliance with public safety standards, NENA i3, cybersecurity, and interoperability needs
• Represent Allerium at industry trade shows, conferences, and events, showcasing solutions and networking with potential customers
• Accompany sales representatives on frequent customer visits (up to 50% travel) for on-site presentations, proof-of-concepts, and solution design sessions
• Serve as the technical liaison between customers and internal teams including product management, engineering, and implementation services
• Develop and maintain technical sales collateral, including presentations, demo scripts, white papers, and competitive analysis documents
• Support post-sales activities as needed, including technical handoffs to implementation teams and customer onboarding assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level