Sales Engineer

TopQuadrant

About The Position

Our Sales team needs a technical ace in the hole for when the questions get tough. Driven by a strong belief in the business applications of knowledge graphs, you’ll work one-on-one with both prospects and Sales team members to help discuss how TopQuadrant’s flagship data governance platform, TopBraid EDG fits within their technology strategy. You will gain a full understanding of how EDG is architected and a clear understanding of how EDG can be used. Additionally, you’ll be tasked to invent and implement creative solutions for edge-case issues.

Requirements

Having a “why not” mentality fueled by an innate curiosity to learn and apply technology to solve real world business problems
Dogged obsession over customer value
Keen listener possessing the “empathy gene”
Insatiable curiosity to assimilate technical information quickly with an enthusiasm to share and teach others
Proven experience influencing technical audiences in their language, and influence business audiences by translating complex technology concepts into easy to understand terminology
An ability to build new processes while having a knack for making it “feel custom without being custom”
Hands-on experience with one or more technologies in the enterprise data governance and/or metadata management space

Nice To Haves

Proven experience successfully demonstrating and articulating the value of semantic technologies
Knowledge and previous experience with TopBraid EDG, TopBraid Composer or any other enterprise knowledge graph software
Experience in developing semantic models using SHACL or RDFS/OWL/SPARQL to address customer requirements
Experience with GraphQL
Track record of building and mentoring a team

Responsibilities

Support sales teams with deep technical knowledge and understanding of TopQuadrant’s product offerings
Collaborate closely with customers by constructing demos, visioning sessions, and working meetings to understand customer pain points and brainstorm solutions
As the customer facing technical lead, this role acts as the primary resource in solving technical issues and inquiries in pre-sales and onboarding processes.
Proactively engage with product and engineering teams on roadmap, soliciting and sharing customer/prospect feedback where necessary.
Assist in documentation efforts around TopQuadrant’s product offerings, internal knowledge base, and training resources.
Contribute to TopQuadrant's marketing efforts by participating in webinars, videos and presentations.
Report to the Head of Sales and engage with senior leadership regularly
In 12-18 months, build and develop a team

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