Sales Engineer

FCX Performance•Syracuse, NY

3d•Onsite

About The Position

A Sales Engineer performs customer sales and service activities for a defined area focusing on iD product and core lines to enhance company profitability and growth. The Sales Engineer manages, services, and develops a successful sales territory leveraging internal and external resources.

Requirements

Bachelor’s degree or equivalent
Two or more years of experience in sales
Demonstrated knowledge of costing, pricing, sales practices, and techniques
Familiar with technical product applications, demonstrations, and customer relations
Highly developed sense of integrity and commitment to customer satisfaction

Nice To Haves

Knowledge of industrial automation products is preferred

Responsibilities

Successfully develop and accomplish your defined sales plan in consultation with your manager and use of appropriate sales systems and tools.
Utilize promotions, campaigns, and business contacts to seek out prospective accounts; introduce company and product; establish and cultivate a contact; analyze prospect's needs and potential sales volume.
Engage in extensive on-site customer contact to conduct sales and service activities.
Develop strong sales positions; introduce new products, identify product applications, and keep account informed of product developments.
Prepare quotations and proposal, follow up and negotiate terms, and close the transaction.
Act as a liaison between the customer and the company’s departments and associates.
Requires in-person customer interaction.
Organize and conduct training sessions for customers; survey market and competitive conditions; complete itineraries, expense, sales calls, lead and other related reports and records; deliver orders as necessary.
Monitor customer complaints, follow up on outstanding orders, and make emergency calls, night calls, and deliveries as required.
Work with supplier representatives in local contacts with customers; call and collect past-due accounts when necessary; keep abreast of customer plant equipment to ensure prompt response to potential needs.
Responsible for procedures to ensure that transactions are executed in accordance with general or specific authorization.
Maintain accurate, complete and timely records of business transactions.
Work closely with other departments or divisions on matters of mutual concern and responsibilities.