Sales Engineer (Hybrid - Austin,TX)
About The Position
We’re looking for a Sales Engineer (SE) to partner closely with our SMB Sales team to help customers understand how our product solves their business problems. This role collaborates cross-functionally with Sales, Product, Marketing and Customer Success, focusing on use-case discovery, solution positioning and customization, and handoff to Implementation. You’ll work with small and mid-sized businesses to translate their needs into clear, simple solutions, support demos, answer functional questions, and help deals move forward efficiently.
Requirements
- 2–5 years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales
- Experience supporting SMB or mid-market customers in SaaS product sales
- Strong communication and presentation skills, with the ability to explain software concepts simply and in a storytelling manner
- Experience working alongside quota-carrying sales reps
- Basic understanding of SaaS concepts (subscriptions, integrations, workflows)
- Experience collaborating cross-functionally across Sales, Marketing and Product
- Familiarity with basic API concepts and integrations preferred
Nice To Haves
- Experience in the pet care industry a plus
Responsibilities
- Partner with Account Executives to support discovery, qualification and product demos
- Translate customer business needs into clear, easy-to-understand product solutions
- Answer functional and workflow questions, including understanding basic API integrations
- Help customers understand how the product fits their business today and as they grow
- Address common objections around fit, complexity, pricing, and change management
- Act as a customer advocate by sharing product needs, enhancements and other relevant feedback with the Product team
- Maintain strong working knowledge of product features and roadmap themes
- Support the development of the Product Marketing strategy and its execution via conference attendance and thought leadership activities such as webinars and speaking engagements
Benefits
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 9 company paid holidays
- 6 weeks paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
