Benefits Specialist (Hybrid) Austin, TX

Sonic Healthcare USA•Austin, TX

4d•Hybrid

About The Position

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Location: 3800 Quick Hill Road Bldg III, Suite 100, Austin, Texas 78728 Days: Monday Through Friday - Hybrid with three days working in the office Hours: 8-4 or 9-5 Full time - Benefits Eligible In this role, you will:

Requirements

BS/BA in business administration, human resources, or other relevant field.
3-5 years of successful work experience as a Benefits or Leave Administrator.
Maintains extensive working knowledge of all leave of absence policies and practices, current FMLA federal legislation, ADA, and state and jurisdictional leave laws.
Working knowledge of US employee benefits regulations and guidelines (ERISA, Cafeteria Plan).
Excellent customer service skills with a sense of urgency.
Effective verbal and written communication skills.
Discretion and judgment will be required on when to escalate, deflect, etc., to internal partners.
Commitment to staying current on federal, state, and jurisdictional laws and regulations.
Ability to work independently, well organized with attention to detail, self-motivated, and manage several competing priorities.
Proficiency with Microsoft Office (Excel, PowerPoint, Word) or related software.

Responsibilities

Act as the primary point of contact for employee benefits inquiries, providing timely resolution and guidance.
Administer employee benefits programs, including medical, dental, vision, life insurance and disability plans.
Coordinate benefit enrollments, changes, terminations, and open enrollment activities.
Conduct employee outreach for dependent verifications, Hawaii HC-5 forms, qualifying life events (QLEs), and related requirements.
Ensure benefits data is accurately maintained in HRIS and payroll systems.
Prepare, process, reconcile, and ensure timely payment of benefits invoices.
Communicate benefits information to employees through presentations, written materials, and one-on-one support.
Manage and maintain effective relationships with HR partners, benefits vendors, brokers, and third-party administrators.
Assist with audits and reporting
Support benefits-related projects, process enhancements, and continuous improvement efforts.
Partner with divisional HR teams to address benefit inquiries, employee outreach, and issue resolution
Ensure ongoing compliance with federal, state, and local regulations, including ERISA, COBRA, HIPAA, ACA, and FMLA.