Sales Engineer

Granite TelecommunicationsQuincy, MA
Hybrid

About The Position

The Sales Engineer's role is one to utilize their technology background to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective technology and services solutions. The SE plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, IoT, Smart Office, managed services, and mobility solutions.

Requirements

  • BS or BA in Engineering or Computer Science or equivalent work experience
  • Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
  • 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.)
  • Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, scopes of work and/or technical project plans are required.
  • Experience in the development and implementation of IT and/or Managed Services solutions with accountability for end-to-end delivery
  • Ability to present both technical and non-technical information to broad audiences
  • Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers.
  • Effective written communication skills.
  • Current and valid industry certifications in one or more of the following required BICSI - Registered Communications Distribution Designer (RCDD)

Nice To Haves

  • Proven experience with one or more of the following technologies and/or service solutions:
  • ConnectWise PSA and/or CPQ
  • Data Center Technologies
  • IOT Endpoints Computing Devices, Smart Boards, Climate Control, Digital Signage, Interactive Kiosks, Smart Lighting, Analytics
  • Network Architecture Working knowledge of the following Routers, VPN and Firewall- Cisco and Fortinet Switches– Cisco, HP WAN– SDWAN, PTP, MPLS and VPN Topologies Data Centers– Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology Wireless– Cisco/Meraki, HP/Aruba, Aerohive, Ruckus
  • Network Assessment Tools –Netformx, Ekahau, AirMagnet, iBwave, SolarWinds
  • Managed Services Managed Wi-Fi IaaS (Infrastructure as a Service) NaaS (Network as a Service)
  • Current and valid industry certifications in one or more of the following preferred BICSI - Data Center Design Consultant (DCDC) Cisco/Meraki HP/Aruba TOGAF ITIL CompTia

Responsibilities

  • Serve as the technical design and architectural expert across the Granite solutions portfolio
  • Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
  • Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
  • Serve as a deal architect for multi-faceted, multi-technology solutions
  • Partner with other company subject matter experts to build the customer solution
  • Develop and deliver technical presentations with customers and tailor content to audience as appropriate
  • Author and deliver solution designs, scope of work (SOWs) and technical project plans incorporating service and program management activities.
  • Understand the competitive landscape and can clearly articulate the technical differentiation and value proposition associated with the Granite solutions versus its competitors.
  • Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.

Benefits

  • onsite fully equipped state of the art gyms for employees at zero cost.
  • insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
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