Sales Engineer

Root Access • New York City, NY

5d

About The Position

About Us Root Access is a leading AI company helping build mankind's most important machines. We develop the tools embedded engineers use to configure and program complex hardware systems across industrial, defense, and other mission-critical sectors. Role Overview We’re looking for a Sales Engineer who loves deeply technical products and is a great communicator. You’ll work directly with the founders, product team, and partners to translate real engineering pain into successful customer engagements. This is a hands-on, early-stage role that will not be a typical 9-5 experience.

Requirements

• Technical background (Robotics, EE, CS, or similar)
• Experience with embedded systems, firmware, hardware-software integration, or developer tools
• Comfortable explaining complex technical concepts to technical and non-technical audiences
• Experience in a customer-facing role (sales engineering, solutions engineering, field engineering, developer relations, or similar)
• Curious, scrappy, and comfortable with ambiguity
• Able to run a call end-to-end: discovery → demo → follow-up
• Excellent written and verbal communication

Nice To Haves

• Startup experience (especially early GTM roles)
• Experience selling a technical product for 3+ years
• Experience working with regulated industries (aerospace, automotive, medical, defense)
• Experience writing technical blogs, and recording / running live demos

Responsibilities

• Partner with sales and founders on technical discovery calls and demos
• Understand customer systems, workflows, and constraints (hardware, firmware, tooling, compliance)
• Design and run product demos, proof-of-concepts, and pilots
• Answer technical questions during the sales cycle (architecture, integration, security, roadmap)
• Help customers evaluate and adopt the product successfully
• Translate customer feedback into actionable insights for product and engineering
• Create and maintain demo environments, reference architectures, and technical collateral
• Occasionally support onboarding and early customer success for strategic accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed