Sales Engineer

ComcastFranklin Township, OH
1d$88,920 - $172,822

About The Position

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description This position is unable to provide work authorization sponsorship or immigration support now or in the future. Comcast’s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. About the Role: As a Sales Engineer, you’ll partner with sales directors to design and present video distribution solutions to close deals. You’ll meet with customers early in the process to uncover technical needs, identify pain points, and understand business goals to then craft, vet, and delivery tailored proposals/presentations via storytelling. The role is hands-on—pulling expertise from across the company, shaping RFP responses, and building trusted relationships to help close deals in a fast-moving media landscape.

Requirements

  • Understands the technical and market details of digital streaming technology.
  • Comprehends the distribution and consumption methods of video.
  • Strong team collaboration with various types of professionals, both internal and external.
  • Self-motivated to learn new and existing technologies.
  • Displays charisma, patience, and adaptability to succeed in this fast-paced and growing industry.
  • Organized using Microsoft Teams for document collaboration and messaging with colleagues.
  • Multi-tasks across various opportunities to drive the success of deal closures.
  • 5-7 Years Relevant Work Experience

Responsibilities

  • Analyze customer requirements and/or challenges to understand how Comcast Media 360 (or other) internal and external partner services can be applied to solve their needs.
  • Collaborate with sales professionals to: Articulate the value of the solution for the customer to save money and/or prove the worth of the solution.
  • Create and deliver solution/sales presentations to customers in terms they can understand by reading the room and gauging the level of expertise, and tailoring messaging to the audience.
  • Pull information and expertise from all parts of the company (product, engineering, professional services, etc.) to help drive a comprehensive solution.
  • Formulate pricing that is both cost-effective and market competitive.
  • Serve as a technical expert to contribute to and review RFP responses for content and accuracy.
  • Provide technical and business support for events and trade shows.
  • Form trusted relationships with potential or existing customers to gain favor with technical abilities.
  • Attend and participate in customer meetings to uncovering their current challenges by asking appropriate questions and taking good notes.
  • Consistently exercise independent judgment and discretion in matters of significance.
  • Regular, consistent, and punctual attendance.
  • Must be able to work nights and weekends, variable schedules, and overtime as necessary.
  • 50% travel could be expected to customer sites, trade shows, and corporate offices.

Benefits

  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
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