Sales Engineer

Momentive

About The Position

General Function The Solutions Engineer demonstrates the practical and technical application of company products and services, delivering tailored solutions that meet customer needs in a rapid sales environment. The role researches customer requirements, presents value-driven demonstrations, and serves as a technical resource throughout the sales cycle. The individual in this role also supports internal teams, contributes to technical enablement, and communicates customer feedback for future product enhancements.

Requirements

2–4 years of experience in technical sales, solution engineering, project management, product development, or a related field.
Bachelor’s degree in computer science, business, or related discipline.
Proficiency in Office 365 (Word, Excel, PowerPoint, Outlook).
Ability to learn and master new software quickly.
Familiarity with CRM systems (Salesforce preferred).
Strong communication (verbal, written, presentation) and interpersonal skills.
Ability to work independently and manage multiple, shifting priorities in a fast-paced environment.
High attention to detail and strong organizational skills.
Customer-first mindset with excellent service orientation.
Strong problem-solving, research, and analytical abilities.
Ability to energize and collaborate with the broader team.
Coachable, with a desire for continuous improvement.

Nice To Haves

Experience supporting associations or nonprofit organizations is a major plus.

Responsibilities

Prepare and deliver effective, high-volume product demonstrations tailored to customer requirements.
Assess customer needs by collaborating with prospects, customers, and internal teams.
Work closely with the Sales team to provide technical expertise and sales support for opportunities on a 90-day (or less) sales cycle.
Maintain deep understanding of industry trends, competitive products, and emerging technologies.
Serve as a point of coordination for demo scheduling and pre-demo preparation.
Provide product training during evaluations or pilot engagements.
Document customer feedback and relay insights to Product Management.
Support the creation, curation, and refresh of demo videos and demo environments, ensuring data cleanliness and functional readiness.
Participate in RFP responses and address technical follow-up questions.
Troubleshoot and resolve demo or environment-related issues.
Assist with customer escalations as needed.