Sales Engineer

KYOCERA External•Westborough, MA

6d•$83,000 - $120,000

About The Position

Join Kyocera International, Inc. We’re hiring a Sales Engineer at our Westborough, MA facility ! Salary Range: $83,000 - 120,000 annually (Final offer based on experience, education, skills, and market factors) Why Kyocera? With nearly 80,000 employees worldwide, Kyocera is a global leader in advanced ceramic technologies used in aerospace, automotive, medical, and semiconductor industries. Our materials power everything from smartphones to space shuttles — and we’re just getting started. What Makes Us Stand Out? We don’t just offer jobs — we offer careers with purpose, stability, and growth. Here’s what you can expect: Generous Time Off 3 weeks of vacation to start (120 hours/year) 10 paid holidays annually Financial Wellness Competitive pay 401(k) with company match Employer-paid pension plan Comprehensive Health Coverage Medical, dental, and vision insurance Life insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Investing in You Tuition reimbursement Paid time off to volunteer Flexible schedules Work-Life Balance & Culture Onsite gyms, walking tracks, and employee gardens at larger locations Long-tenured team (many with 30+ years of service!) Inclusive and diverse workforce A company philosophy rooted in doing the right thing as a human being Our Philosophy Kyocera’s culture is deeply inspired by our founder, Dr. Kazuo Inamori. His values guide our decisions and shape our workplace. Learn more about our guiding principles here: Kyocera Values Ready to Make a Difference? Apply today and become part of a team that’s shaping the future — one innovation at a time. Sales Engineer (OS5373) Exempt: Yes Safety Sensitive: No GENERAL DESCRIPTION OF POSITION The Sales Engineer is focused on the sales of highly technical products. They increase business by maintaining an exceptional relationship with customers; create and support development activity within an assigned customer base; facilitate contract negotiations, customer complaint resolution and other business to business reporting requirements. This technical sales role has strong communication internally & externally with administration, engineering, production, quality, to address customer needs. They closely manage and report on account activity because driving new business is a key performance indicator.

Requirements

4 year degree, BS preferred: Material Science/Engineering/Technical
3 years outside technical sales experience
Strong technical comprehension of drawings, materials and engineering terms
Ability to resolve conflicts effectively and professionally
Organized with demonstrated practice of appropriate follow-up
Ability to work well with other people, both externally and internally
Proven written and verbal communication skills (phone, email, presentations, face to face)
Must possess legal driver's license and be able to legally drive in the US
Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
Basic proficiency in extracting information from SAP
Ability to pass background check and drug screen

Responsibilities

Meets monthly booking goals (MSP) and milestones for Master Plan as well as 3-year sales plans within and assigned account base.
Reports to management on opportunities and customer requirements.
Uses technical engineering skills to generate new business with established products and works with development engineers on new products which are needed in the market.
Responsible for customer interaction and relationship management within own account base.
Recommends improved material or products to customers within the Kyocera material's family.
Represents customer requests and perspectives to production, quality, and management personnel to plan and execute a “customer first" support.
Communicates with counterparts in Japan and US on a regular basis for price quotation, part delivery, technical confirmation, legal language discussions, cross application, and general support.
May travel up to 50% of the time.
Facilitates business travel with visiting personnel from international production facilities and management during customer visits in US. Also escorts customer visits to factories globally as needed.
May attend trade shows, events, or present in forums representing Kyocera.
Drives daily sales account activity including order tracking, scheduling, logistics planning, account collection, on time delivery reporting and related reports/ analysis.
Stays current on market trends and applications for new products.
May mentor or train associate sales engineers and or sales administration staff, and/or lead projects.
Prepare and deliver excellent technical presentations in a variety of formats including face to face, webinar, phone, and/or tradeshow. The sales engineer should be extremely knowledgeable of their business, material, and the industry they sell in. They will be strong at excel and business writing to ensure clear communication with customers and production. They may be asked to present at a variety of levels within the organization.
Secure new orders and verify delivery and satisfaction.
Plan expenses and report on new orders and booking results monthly.
Constantly identifies and targets potential customers.
Actively improves customer relations to increase market penetration.
Perform any other related duties as required or assigned.