Sales Engineer

Bask Health
5dRemote

About The Position

Reporting to the Sales & Engineering teams, the Sales Engineer is the technical heartbeat of every deal. You operate pre-sale — partnering with Account Executives to win customers by making complex technology feel simple, compelling, and real. While the AE wines, dines, and schemes, you make it happen. You'll build and run tailored technical demos and Proof-of-Concepts scoped to what prospects actually care about — their business, their workflows, their pain points. You'll field the hard questions on integrations, APIs, security, scalability, and data flow, and you'll address objections head-on with clarity and confidence. In the early stage of this role, your scope will also extend into pre-onboarding work — helping scope and plan specialty implementation requirements like data migrations and custom integrations, ensuring a seamless handoff to our Customer Success team once a deal is closed. Ultimately, you will help establish Bask's reputation as a platform that is not just powerful, but genuinely easy to adopt — removing technical friction at every stage of the sales process.

Requirements

  • You understand modern web architecture, frontend frameworks like Next.js and React, cloud technologies, serverless computing and DNS.
  • You comprehend how metered usage and subscriptions work in a complex SaaS product.
  • You can translate complex technical concepts into clear, persuasive narratives for non-technical audiences.
  • You enjoy engineering solutions to resolve root causes of recurring problems.
  • You are experienced with APIs, integrations, and can comfortably scope custom technical requirements.
  • You possess exceptional communication skills — in demos, in writing, and under pressure.
  • You have an inquisitive mind and lead by example.
  • You are comfortable working with a fully remote, globally distributed team.
  • You have a passion to deliver a customer experience second to none.

Nice To Haves

  • Have experience with SaaS and a good understanding of telehealth and e-commerce.
  • Work with monorepos and/or custom, complex CI/CD pipelines.
  • Have prior Sales Engineering or Solutions Engineering experience.

Responsibilities

  • Build and deliver compelling technical demos and Proof-of-Concepts tailored to each prospect's specific business and pain points.
  • Field hard technical questions on integrations, APIs, security, scalability, and data flow — and address objections head-on.
  • Scope and plan pre-onboarding requirements (data migrations, custom integrations, etc.) for prospective enterprise customers.
  • Work hand-in-hand with Account Executives throughout the sales cycle to accelerate deal velocity.
  • Serve as the primary technical liaison between prospective customers and our engineering team.
  • Develop and improve internal sales tooling, documentation, and technical collateral.
  • Specialize in a few key product areas and become the go-to technical expert within the team.
  • Assist Customer Success Managers in scoping enterprise onboarding post-sale.

Benefits

  • Unlimited PTO.
  • Remote Friendly
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