Sales Engineer

Axon

11d•Remote

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Dedrone, by Axon is the world’s most trusted smart airspace security company. Hundreds of commercial, government and military customers around the world rely on Dedrone’s comprehensive, command and control (C2) solution to protect against the persistent and escalating threat from drones while enabling “good” drones to fly. By leveraging AI/ML, Dedrone is the only solution that provides continuous, autonomous interrogation and verification of drones that enables both multi-sensor and multi-mitigation options onto a single fused "pane-of-glass". Whether on-premise / air-gapped or in the cloud, Dedrone customers can easily detect, track, identify, analyze, and mitigate drone threats.

Requirements

Willingness to travel up to 50%
Good understanding of Networking (IP/ Arp/ DNS/ Dhcp/SNMP/ PoE/ Ethernet/ IEEE802.11), Linux
Basic understanding of Physical Security, IP-Camera Placement and technology.
Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
3-5 years customer facing pre-sales or consulting background required
Experience selling SaaS based solutions
Must have intellectual curiosity, humility, accountability and positive approach
Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
Basic knowledge of computer hardware, operating systems, and storage devices.
Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
Experience developing Statements of Work (SOW) or similar documents

Nice To Haves

Basic understanding of Drone technology, desirable experience in flying

Responsibilities

Achieve mastery of all Dedrone technology
Use exceptional written and oral communication skills to lead business and technical presentations effectively
Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
Set and manage expectations with customers and team members
Provide 1st-level technical support throughout the pre-sales cycle for opportunities
Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
Develop relationships with key partners for growth within their customer base
Provide professional responses to customer RFPs / RFIs
Effectively position the technology against competitive offerings
Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
Develop Statements of Work (SOW) for Professional Services necessary for binding quote
Perform other duties and projects as assigned