Sales Engineer, Named Enterprise
About The Position
Description Objective: We are looking for a Systems Engineer to work closely with a Named Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Responsibilities: Pre-sales - assist in qualifying sales leads from a technical standpoint. Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration. Conversant with networking applications and solutions. Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. Provide assistance to identified customers with post-sales training. The Systems Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Requirements
- 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
- 5 - 7 years experience in LAN/WAN/Internet services administration
- Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
- Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Exceptional presentation skills
- Bachelor’s Degree or equivalent experience
Nice To Haves
- Graduate Degree favorable
Responsibilities
- assist in qualifying sales leads from a technical standpoint
- be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration
- be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues
- Provide assistance to identified customers with post-sales training
Benefits
- medical
- dental
- vision
- life and disability insurance
- 401(k)
- 11 paid holidays
- vacation time
- sick time
- comprehensive leave program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
