Named Account Executive, Enterprise: Non-Profit

Salesforce•Columbia, NY

About The Position

As a Strategic Account Executive specializing in selling into Strategic Non-Profit organizations you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives. You are the CEO of your business and you work strategically and methodically to quickly develop a P.H.D. in your customer’s business. Join our dynamic team and help Non-Profit organizations leverage Salesforce solutions to enhance their operations and better serve their constituents. Apply today to be a part of this meaningful role. As an established Strategic Account Executive, you know how to navigate through large organizations. You’re knowledgeable about your clients’ specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can’t live without. You understand what it means to sell a value based solution and engage/create alignment amongst Executives in the C-Suite, IT, and the Mission. Your storytelling skills are unmatched so presenting across multiple departments won’t be a problem for you. You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver.

Requirements

Minimum of 7-10 years of full cycle SaaS closing experience
Outstanding communication and interpersonal skills.
Willingness and ability to travel to client locations as required.
Strong problem-solving and negotiation abilities.
You've built global engagement across multiple lines of business and broadened product support within an organization
You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Custom er Success Managers, Product Managers, and Co-Prime teammates
Financial Acumen
Solid career longevity and track record of success
Understands what an account plan/mutual close plan is and how it leads to success
Solid business acumen around forecasting and customer management
Self-motivated with a commitment to achieving and exceeding sales targets.

Responsibilities

Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience
Develop an in-depth understanding of Salesforce products and solutions.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Stay informed about industry trends and competitive offerings.
Develop key customer stakeholder relationships and drive customer satisfaction
Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Coordinate internal Salesforce resources to meet customer business needs
Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
Share Salesforce value proposition for existing and/or new customers
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
Address and resolve client issues in a timely and efficient manner.
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.