Sales Engineer I
About The Position
Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity As a Sales Engineer I, you will be at the forefront of this transformation, and help organizations move from reactive tools to a proactive, agent-led productivity model, ensuring Superhuman becomes the "connective tissue" of their enterprise tech stack. You will partner with Account Executives to drive new business and expansions by demonstrating the power of the Superhuman Suite. You will not just demo "features" but architect agent-led workflows that solve deep business problems.
Requirements
- Customer Facing: 3 Years in a prospect/client-facing role within a GTM or CS team.
- Embraces Proactive AI: You understand that the future of productivity isn't just about better prompting, but about AI that knows and acts before being asked.
- Is Technically Curious: You are excited to learn and demo emerging AI technologies, including orchestration, agentic workflows, and the Coda "Apps" layer (Docs & Databases).
- Understands the SE Fundamentals: You excel at technical discovery, overcoming security/IT objections, and demonstrating clear business value.
- Thrives in a "Compound Startup": You are comfortable navigating a matrixed environment where functional excellence meets fast-moving Business Unit agility.
- Analytical & Data-Driven: You use data to identify where AI agents can have the most impact on a customer’s unique "Job-to-be-Done".
- Communicates with Conviction: You can articulate a vision for the future of work that includes Agents and automated workflows to both technical and executive audiences.
- Cross-Functional: Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments
Responsibilities
- Architect Agent Solutions: Partner on strategic deals to design how Superhuman Go and first-party agents (e.g., Proofreader, Humanizer, Multilingual) can be woven into a customer’s existing workflows (Gmail, Salesforce, etc.).
- Execute Value-Driven POCs: Run Proof of Concept programs that focus on proactivity and "push" interactions rather than just reactive prompting.
- Strengthen Prototypes with Real World Experience: Ensure technical demos remain robust and grounded in real-world orchestration logic, avoiding the trap of shallow prototypes.
- Increase Full Platform Value: Help customers understand how the Superhuman platform accelerates the adoption and ROI of new AI capabilities across their entire workforce.
- Bridge Product & Sales: Collaborate with the Agents, Go, Coda, and Mail BUs to provide the "voice of the customer" that informs our roadmap for proactive AI.
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
