Sales Engineer (Customer Success) - Denver

Datadog•Denver, CO

2d•Hybrid

About The Position

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

Enjoys a hybrid office culture and spending time in-person at our Denver office
Has 2+ years of experience in a technical sales and/or post-sales role
Demonstrates proficiency in modern web development and cloud technologies
Enjoys collaborating and teaming with others
Demonstrates strong written and oral communication skills
Comfortable and confident in delivering technical presentations/demos, including the ability to adapt demos and messaging to different stakeholder needs
Can multi-task, manage time well, and be responsive to others
Curious, eager to learn, and persistent in solving problems
Able to sit up to 4 hours, traveling to and from client sites and events
Able to travel via auto, train or air up to 15% of the time

Responsibilities

Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers
Continually learn new technology to build competitive knowledge, technical skill, and credibility
Deliver tailored and customized product and technical presentations to a broad range of potential and existing clients
Have a direct line of communication with the product team to collaborate on feature requests
Support customer evaluations by helping define clear steps, success criteria, and technical guidance throughout the process.
Think creatively and help resolve the wide variety of technical challenges that may occur during the overall customer’s life cycle

Benefits

Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join our Community Guilds and Inclusion Talks

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