Sales Engineer (Customer Success) - Boston

Datadog • Boston, MA

12h • Hybrid

About The Position

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

• Enjoys a hybrid office culture and spending time in-person at our Denver office
• Has at least one year of experience in a technical sales and/or post-sales role
• Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
• Enjoys collaborating and teaming with others
• Demonstrates strong written and oral communication skills
• Comfortable and confident in delivering technical presentations/demos
• Can multi-task, manage time well, and be responsive to others
• Curious, eager to learn, and persistent in solving problems
• Able to sit up to 4 hours, traveling to and from events and client sites
• Able to travel via auto, train or air up to 15% of the time

Responsibilities

• Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Continually learn new technology to build competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations with potential clients
• Have a direct line of communication with the product team to collaborate on feature requests
• Help clients onboard the product and assist when they run into roadblocks.
• Think creatively about a wide variety of technical challenges during the pre-sales life cycle

Benefits

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees