Sales Engineer, Commercial SMB - Boston

Zscaler•Boston, MA

3h•Hybrid

About The Position

Zscaler accelerates digital transformation by providing a cloud-native Zero Trust Exchange platform, leveraging AI and the world’s largest security data lake to protect customers from cyberattacks and data loss. The company values impact, trust, innovation, transparency, and high-performing teams focused on customer obsession, collaboration, ownership, and accountability. They seek innovators who use AI to amplify their impact and thrive on solving complex challenges. As a Commercial SMB Sales Engineer, the role serves as the technical backbone of the sales process, bridging complex technical solutions with customer business needs to ensure proposed solutions are technically sound and aligned with customer goals.

Requirements

A proven cybersecurity and networking background with hands-on experience in network fundamentals (TCP/IP, DNS, routing, VPN, and firewalls).
2–4+ years of experience in a Sales Engineering role or as a Network Systems Integrator.
Bachelor’s degree in Computer Science or a related field, or equivalent practical working experience.

Nice To Haves

Relevant technical certifications such as CCNA, Network+, CCNP, CCIE, or Security+.
Prior experience contributing to closing deals in a quota-carrying environment.
Experience running multiple Proof of Values (POVs) in tandem while working with SMB or Enterprise accounts in the networking/cybersecurity space.

Responsibilities

Create and deliver compelling technical product presentations and demonstrations to prospective customers.
Gather detailed technical requirements to ensure proposed solutions effectively address customer pain points and business objectives.
Lead product evaluations (POVs) and oversee custom product configurations to prove value in real-world environments.
Design comprehensive evaluation test plans alongside customers and guide the process to ensure successful, measurable outcomes.