Sales Enablement, Senior Manager

Snowflake•Menlo Park, CA

16d•Onsite

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. In an effort to ensure that Account Executives at Snowflake stay relevant and up to date with the latest product innovations, best-selling skills, and current operational processes, we have an enablement model focused on Everboarding and driving programs end-to-end. In this role, you will: Act as a mini-CLO (Chief Learning Officer) for their respective programs and constituents Drive end-to-end ownership of key enablement programming based on both global and local needs. End-to-end ownership spans ideation, content creation, delivery, metrics, and measurement. This includes program management, communication management, and learning design. Translate technical product releases, industry use cases, and company focus areas into consumable materials for an Account Executive at Snowflake. Deliver a Point of View (POV) to stakeholders/SMEs, and drive collaboration to close learning gaps in the field. Stakeholders include, but are not limited to: Product, Marketing, Sales Engineering, Field CTO, Data Cloud, Industry, Sales Operations, and Field Leadership. Be seen as experts on how to reach the Account Executive audience and what content resonates with them, especially for their local needs. Serve as consulting partners to the local leaders and deliver localized programming. Be accountable for measuring & improving knowledge/skill gaps with innovative programming for the field. Provide feedback to the Onboarding team on the field readiness of individuals who have completed onboarding. Domain expertise (&/or ability to create solid first drafts for content that can be reviewed with SMEs, reducing SME burden/adding value for the company) and program delivery in the following areas Enablement skills: (consulting, design & development, training facilitation skills, presentation, program management, stakeholder management, and whiteboarding) Product & industry knowledge (same acumen as a technical product marketer/veteran AE in areas of technical product acumen, business use cases, and industry), Selling methodologies & skills (e.g., value selling, Challenger Selling, etc.) Run the business skills (e.g., dashboards, CRM updates, etc.) Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact?

Requirements

A minimum of 10+ years of related experience with a focus on enablement, technical product marketing, and/or enterprise software in data warehouse, data engineering, &/or data science
Understanding of complex technical sales cycles, processes, and methodologies
Skilled in learning design and measurement (e.g., Kirkpatrick framework), enablement tooling (Learning management, content management, and Articulate/RISE), gamification, and program management across multiple stakeholders
Ability to manage competing priorities across multiple projects, while meeting deadlines and producing quality deliverables
Strong consultative skills - conduct discovery, create solutions to problems, and facilitate workshops/learning opportunities.
Highly organized with excellent communication and presentation skills
Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence
This role requires minimum 3 days a week in office
Ability to travel as needed and potentially support other regions as needs arise
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Responsibilities

Act as a mini-CLO (Chief Learning Officer) for their respective programs and constituents
Drive end-to-end ownership of key enablement programming based on both global and local needs.
End-to-end ownership spans ideation, content creation, delivery, metrics, and measurement. This includes program management, communication management, and learning design.
Translate technical product releases, industry use cases, and company focus areas into consumable materials for an Account Executive at Snowflake.
Deliver a Point of View (POV) to stakeholders/SMEs, and drive collaboration to close learning gaps in the field. Stakeholders include, but are not limited to: Product, Marketing, Sales Engineering, Field CTO, Data Cloud, Industry, Sales Operations, and Field Leadership.
Be seen as experts on how to reach the Account Executive audience and what content resonates with them, especially for their local needs.
Serve as consulting partners to the local leaders and deliver localized programming.
Be accountable for measuring & improving knowledge/skill gaps with innovative programming for the field.
Provide feedback to the Onboarding team on the field readiness of individuals who have completed onboarding.
Domain expertise (&/or ability to create solid first drafts for content that can be reviewed with SMEs, reducing SME burden/adding value for the company) and program delivery in the following areas Enablement skills: (consulting, design & development, training facilitation skills, presentation, program management, stakeholder management, and whiteboarding) Product & industry knowledge (same acumen as a technical product marketer/veteran AE in areas of technical product acumen, business use cases, and industry), Selling methodologies & skills (e.g., value selling, Challenger Selling, etc.) Run the business skills (e.g., dashboards, CRM updates, etc.)