Mosiac | Sales Enablement Manager

Mosaic Service Partners•Washington, DC

1d•Hybrid

About The Position

The Sales Enablement Manager is responsible for equipping our sales organization with the tools, training, processes, and insights needed to increase close rates, shorten sales cycles, and improve customer experience. This role bridges sales leadership, marketing, and operations to ensure our sales reps—from inside sales to in-home consultants—are prepared, confident, and effective at every stage of the homeowner journey.

Requirements

7-12+ years of experience in sales enablement, sales training, or sales operations
Proven success improving sales performance through training, tools, and process optimization
Strong understanding of in-home or consultative selling models
Experience with CRM systems (Salesforce, HubSpot, or similar)
Experience supporting both inside sales and field sales teams
Familiarity with financing options commonly used in home improvement sales
Background working in high-growth or multi-location service businesses

Nice To Haves

Experience in residential home services (windows, roofing, HVAC, solar, remodeling, or similar) strongly preferred
Experience in windows and doors- strong PREFERRED

Responsibilities

Design and deliver onboarding programs for new sales hires (inside sales, in-home consultants, and sales managers)
Develop ongoing training focused on product knowledge, in-home selling, objection handling, financing options, and consultative selling
Conduct ride-alongs, call reviews, and field coaching to reinforce best practices
Build and maintain sales playbooks tailored to residential window and home services sales
Standardize sales processes from lead intake through contract signing
Partner with sales leadership to refine scripts, presentations, and close strategies
Manage and optimize sales enablement tools (CRM, proposal software, call tracking, learning platforms)
Ensure reps have access to up-to-date product specs, pricing guidance, competitive insights, and financing options
Collaborate with marketing to align messaging, promotions, and homeowner education materials
Track and analyze sales performance metrics (close rate, average ticket, time to close, lead conversion)
Identify skill gaps and recommend targeted training or process improvements
Support forecasting and pipeline hygiene through better sales execution
Partner with Operations to align sales promises with installation and service capabilities
Work with Marketing to ensure lead quality and messaging consistency
Serve as a feedback loop from the field to leadership on customer objections, competitor activity, and process friction