Sales Enablement Coordinator

Spring Venture Group•Kansas City, MO

31d

About The Position

The Sales Enablement Coordinator is responsible for the successful coordination of all Sales Enablement initiatives as defined by leadership. In addition to supporting Sales Enablement programs, the Sales Enablement Coordinator assists with fostering clear communication and transparency between interdepartmental stakeholders. Furthermore, the Sales Enablement Coordinator assists in creating and maintaining Sales Enablement resources and programs, ensuring alignment with organizational goals.

Requirements

Bachelor's degree preferred
Effective Communication
High level of Verbal and Written Communication Skills
Research Skills
Attention to Detail
Resourcefulness
Adaptability
Organization
Multitasking
Problem Solving
Emotional Intelligence
AI Prompting and Tools Competency
MS Office Proficiency
Google Suite Proficiency
Video Editing and Multimedia Creation Proficiency (Adobe Suite Experience Preferred)

Responsibilities

Coordinate and Execute Sales Enablement Programs: Logistical execution of all sales enablement programs and initiatives, including coordinating schedules, events, and monthly tasks.
Coordinate daily new hire training, ensuring trainers, leaders, and guest speakers are fully equipped. This includes but is not limited to, in office classroom set up, procuring and distributing necessary materials, prizes, and awards. Maintaining sales enablement classroom supply inventory.
Schedule, prepare for, and support internal and external meetings (standups, weekly meetings), including taking, preparing, and distributing meeting minutes.
Leveraging and identifying opportunities to use AI in a way that streamlines processes, documentation and any other aspects of the Sales Enablement daily functions.
Communicate, document, and reconcile the monthly sales enablement budget.
Assist leadership by tracking, maintaining, and aggregating feedback, performance data, and other metrics from sales enablement programs and training sessions.
Utilize project management tools (e.g., Monday) and internal databases to accurately track project deadlines, milestones, and employee training progress. This includes maintaining training attendance, providing missed lessons, tracking licensing/onboarding items (e.g., e-learning, account creation, surveys), and publishing progress reports.
Handle LMS reporting, enrollment scheduling, and maintenance.
Coordinate, triage, and communicate any incoming tickets for Sales Enablement to assure support for the business in a timely manner.
Maintain sales and training resources, including designing and editing new and existing content within internal systems (e.g., Treehouse/Monday).
Assist with process development, design, and editing of multimedia content (e.g., Adobe applications) and aid in the design, editing, and development of lesson plan outlines.
Monitor all incoming and outgoing coaching sessions (New agent and On-demand) requested by managers or agents. Track, audit, and document all coaching sessions and associated compensation.
Edit, modify, and scrub all call recordings for HIPAA compliance and fulfill requests for access to call well systems.
Assist with the scheduling, coordination and technical support for all in-person and virtual agent shadow activities.
Professionally and clearly communicate program updates, changes, and information with various stakeholders throughout the organization. Create the template for all Sales Enablement Updates and assist with necessary communications.
Provide routine administrative assistance, assist sales enablement leadership with various projects and initiatives, and communicate with other departments/agents to resolve technical, system, or program-related issues.

Benefits

Competitive compensation
Medical, Dental and Vision benefits after a short waiting period
401k matching program
Generous paid time off program with an additional company break during the holidays
Annual Volunteer Time Off (VTO) and a donation matching program
Life Insurance
Employee Assistance Program (health & well-being on and off the job)
Rewards and Recognition
Maternity and Parental Leave
Training program and ongoing support throughout your entire Spring Venture Group career
Diverse, inclusive & welcoming culture
Optional enrollment options include HSA/FSA, AD&D, Spousal/Dependent life insurance, Short Term/Long Term Disability, Travel Assist, and Legal plans