Sales Enablement Associate

Waste Management, Inc. (WM) • Houston, TX

6h

About The Position

The Sales Enablement Associate is responsible for coaching, developing and supporting sales reps and Managers, responsible for retaining customers and new business growth. The Sales Enablement Associate will provide this coaching and support through the delivery of high-impact training that equips sales professionals with the skills, knowledge, and tools needed to succeed. This role facilitates engaging sales skills workshops, leads new hire onboarding programs, and provides ongoing training on sales processes, methodologies, and tools. By focusing on practical application and driving measurable behavior change, the Sales Enablement Associate ensures that sales teams are prepared to meet business objectives, accelerate ramp time, and consistently improve sales performance across the organization.

Requirements

• Bachelor's Degree (accredited) Preferred or High School Diploma or GED (accredited) and four (4) years of relevant work experience
• 2 years of supervisory experience either as a supervisor or in a delegated team lead role required and
• 3 years delivering sales training to adult learners in a variety of learning methods in a call center and field-based sales environment required.
• Must live and work in the U.S.
• Takes initiative to lead teams and seek continuous improvements
• Willing to give and receive feedback in productive, objective manner
• Exhibits a comfort level with speaking to senior level managers
• Can remain discreet and handle sensitive, confidential personnel matters
• Embraces and models WMs Commitments and Values
• Can carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
• Must show flexibility to react to change productively and be willing to handle other essential tasks as assigned by program and leadership.
• Excellent oral and written communication skills.
• Excellent delivery platform skills
• Must be computer literate with working knowledge of Microsoft Windows (Word, Excel, PowerPoint, Teams).
• Observation, coaching and feedback skills
• Influencing and persuasion skills
• Leadership and team building skills
• Adaptability
• Conflict management skills
• Analytical skills
• Critical thinking and problem-solving skills
• Planning, organization, and time management skills
• Program execution skills with a focus on the business need and return on investment
• Enthusiasm for developing people
• Lifelong learning
• Ability to travel 30-40%

Responsibilities

• Support corporate and market area initiatives through a commitment to not just transferring knowledge but reinforcing skills through coaching, feedback, and practical application that results in measurable performance improvement.
• Track learner participation and feedback to improve delivery effectiveness
• Act as a feedback loop between the field and the broader enablement team
• Collaborate with Instructional Designers and Enablement Specialists to optimize training materials and delivery methods
• Support localization or tailoring of training content based on team needs
• Facilitate in-person and virtual sales training sessions for new hire onboarding, ongoing skills development, change launches, and tools training
• Provide real-time support for sellers navigating new tools, processes, or messaging
• Collaborate with delivery leadership teams to ensure consistent execution of delivery standards defined within the L&LD standard operating procedures
• Offer guidance and constructive feedback during Train – the -Trainer events to team members, fellow Learning & Leadership Development trainers and Area Sales Trainers ensuring they understand and effectively deliver the program as designed.
• Create a safe and inclusive learning environment to ensure a positive learning experience for all

Benefits

• At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.
• As well as a Stock Purchase Plan, Company match on 401K, and more!
• Our employees also receive Paid Vacation, Holidays, and Personal Days.
• Please note that benefits may vary by site.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level