Sales Enablement Analyst
About The Position
We're seeking a Sales Enablement Analyst to support our growing commercial organization by improving how our sales teams use Salesforce and related tools. This role blends hands-on Salesforce administration and configuration with sales enablement, training, and frontline user support. You’ll work closely with field sales, sales leadership, Revenue Operations, and IT to ensure our CRM systems are intuitive, scalable, and genuinely helpful to the people using them every day. This is an ideal role for someone who enjoys being both technical and people-oriented — someone who likes building smart system solutions and helping users succeed.
Requirements
- 4–8 years of experience in Salesforce administration, sales enablement, or CRM operations
- Hands-on experience configuring Salesforce (flows, automation, permissions)
- Experience supporting or training field sales teams
- Strong communication skills and a service-oriented mindset
- Comfortable working in a matrixed environment across Sales, IT, and Finance
- Candidates must be within reasonable commuting distance of our Marlborough, MA office and available for onsite collaboration, training sessions, and team meetings as needed.
Nice To Haves
- Salesforce Admin / Advanced Admin / Business Analyst certification is a plus
Responsibilities
- Deliver role-based Salesforce and sales process training (virtual and in-person)
- Create job aids, playbooks, documentation, and short training materials
- Serve as a primary point of contact for sales CRM questions and Tier I/II support
- Coach users to improve adoption and reduce friction
- Act as a hands-on Salesforce admin/analyst for the commercial organization
- Build and maintain declarative configuration (flows, automation, validation rules)
- Configure profiles, permission sets, page layouts, and data security
- Troubleshoot issues and partner with IT on more complex enhancements and releases
- Partner with Sales leadership to understand workflow pain points
- Translate business needs into Salesforce solutions and user stories
- Support UAT and rollout of new functionality
- Help maintain reports and dashboards related to adoption, pipeline visibility, and data quality
- Partner with Revenue Operations and FP&A on insights and improvements
Benefits
- Meaningful impact on how our sales teams work every day
- Opportunity to shape systems, processes, and enablement from the ground up
- Collaborative, cross-functional environment
- Competitive compensation and benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
