Sales Director

Peaceful Pines Senior Living - Madison • Madison, SD

6d

About The Position

Peaceful Pines Senior Living is committed to providing exceptional care and service with compassion. Peaceful Pines Senior Living provides independent living, assisted living, and memory care services. We strive to create a family of employees who feel valued and supported in an environment that inspires excellence and fulfilment. Come Join Our Team! The Sales Director is responsible for maintaining and increasing occupancy by managing the sales processes and activities within the community. The Sales Director works daily to support Peaceful Pines by building relationships with prospective residents and their family members, as well as key professional partners within the community and region. The ideal candidate understands that each resident has a unique story to learn from, and that they require patience, kindness, and empathy. If you have a big heart, an upbeat attitude, an awesome work ethic and meet the qualifications below, we welcome you to apply!

Requirements

• Bachelor's degree in related field preferred or equivalent experience.
• Previous senior living or sales experience preferred.
• A passion for seniors and for changing lives.
• Ability to build connections and form relationships.
• Team player who can integrate into and support a team.
• Self-driven and goal oriented.
• Willingness and ability to receive coaching and support from the Home Office.
• Ability to build and conduct one-on-one conversations with referral sources.
• Ability and willingness to occasionally work flexible hours to meet schedules driven by referral organizations, customers, and community events.
• Must be able to pass background check.

Nice To Haves

• Previous senior living or sales experience preferred.
• Bachelor's degree in related field preferred or equivalent experience.

Responsibilities

• Achieve and exceed budgeted occupancy goals and sales quotas.
• Spend majority of time on income producing activities, including making follow-up calls; scheduling community visits; creative follow-up planning and executing; planning, promoting, and executing events; conducting home visits; and performing outreach to professional referral partners.
• Collaborate with Director of Nursing on scheduling assessments for pre-admissions, gathering doctor orders, etc.
• Complete the onboarding of new, and renewal of, resident/tenant leases including all documentation necessary to admit resident/tenant; full documentation in our Point Click Care System.
• Customer service and follow up to ensure satisfaction with the experience as a resident/tenant at Peaceful Pines Senior Living to retain census goals.
• Displays the "I Can Do That" attitude and approach for customer service and team member engagement.
• Collaborate with the Home Office in the development and execution of marketing and outreach plans.
• Use all tools, systems, and resources provided by the Home Office to support Sales activities and effectiveness.
• Utilize CRM system to log Sales and Outreach activities.
• Speak and present to community groups, civic organizations, referral partners, etc.
• Conduct Sales training for community team members in support of a Sales-centric culture, including training on: Inquiry Process, Phones, Tour training, and Customer Service.
• Represent Peaceful Pines at various booths, exhibits, and displays in accordance with the community's marketing and outreach plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level