Sales Development Specialist - (Hybrid)

Cruise Planners HQ•Coral Springs, FL

1d•Hybrid

About The Position

We are seeking a candidate with proven travel sales experience and a strong background in sales training. The ideal individual will bring deep travel industry knowledge and the ability to motivate highly performing franchise owners. The Top Producer Sales Development Specialist will collaborate jointly with our Business Development top franchise producer Managers to strengthen relationships with the network’s leading sales advisors. This role focuses on enhancing efficiency, driving engagement, and creating new opportunities for advisor interaction.

Requirements

Strong sales training background
Relationship building skills and ability to uplift, empower and motivate others to achieve sales goals
Excellent oral and written communication skills, coupled with problem-solving/customer service skills/marketing knowledge and listening skills
Strong organizational skills with an ability to multi-task in a team environment
Excellent writing and presentation skills
Demonstrate good working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
Analytical skills necessary for interpreting data and setting goals relevant to the data
Project management and decision-making abilities
Knowledge of social media and email programs (i.e. Facebook, Twitter, Instagram Outlook)
Bachelor's degree preferred
5+ years of previous travel industry experience
Travel advisor/industry product knowledge
Ability to attend occasional CP events as needed, outside of Home Office
Occasional Travel as needed
Occasionally work outside normal business hours and a regular schedule

Responsibilities

Collaborates with the team to strengthen relationships with Top Producing franchise owners (Millionaire Club Members & Mega Star levels) and identify opportunities for business development, sales growth and enhanced engagement through ongoing coaching and group sessions.
Partners with Top Producer Managers to design, coordinate and deliver travel sales training programs and initiatives that empower new and experienced sales professionals to exceed performance goals.
Engages directly with top producer’s franchise owners to expand interaction, deepen relationships, and uncover new business opportunities.
Understands individual top producing franchise owner business goals and collaborates with them to create customized marketing strategies and actionable plans that support their growth.
Works closely with Top Producer Managers to create weekly personalized communication to include email, newsletter, phone, social media etc. to ensure Top Producing Agencies are kept abreast of internal processes, exclusive offers and promotions, marketing updates and sales opportunities.
Contributes to the planning and execution of Top Producers group sessions (Let’s Talk, Power Hour, BD Workshops, etc.)
Works with the Business Development Team and Training Department to ensure that internal intranet content is accurate and updated as needed.
Serves as a backup to Top Producers Managers for advisor coaching calls, business reviews and group sessions as needed.
Reviews, recommends and enhances process for welcoming new franchises to top producers.
In collaboration with team members, participates in the following recognition programs and processes including but not limited to: Top Producers: Popcorn, Birthday List, Top 50, Balloons, Facebook Millionaire Club Members.
Coordinates with Top Producers Managers for escalations, follow-up and provides viable solutions.
Stays current on industry trends
Infuses a positive, overall entrepreneurial spirit to the internal and external customer
Other related duties as assigned