Sales Development Representative (US)

SilktideAustin, TX
1d$45,000 - $70,000Hybrid

About The Position

We’re a fast-growing, profitable, self-funded SaaS platform with 4.8★ customer love and a 4.9★ team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more. We are hiring an SDR who opens doors, starts sharp conversations, and creates qualified pipeline for our AEs. You will spend 3 days per week in our downtown Austin office in the historic Littlefield Building, with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the UK, Denmark, Germany, and Australia.

Requirements

  • You are coachable, curious, and eager to learn. No prior SDR or BDR experience required
  • Organized, open to feedback, and comfortable picking up modern sales tools quickly, Salesforce experience is a plus
  • Confident on the phone, crisp in writing, and strong at building rapport quickly
  • Resilient, competitive, and motivated by clear targets and career growth
  • You have a legal right to work in the United States without employer sponsorship, you are fluent in English, and you can commute to our Austin office three days per week

Nice To Haves

  • Salesforce experience is a plus

Responsibilities

  • Book qualified first meetings for our Account Executives across public and private sectors
  • Run thoughtful multi-channel outreach by phone, email, and LinkedIn that speaks to real problems customers care about: accessibility, UX, performance, and compliance
  • Research accounts, personalise messages, and ask clear discovery questions to uncover need and urgency
  • Keep your pipeline clean in Salesforce and partner closely with Marketing on targeted campaigns
  • Communicate customer outcomes simply and confidently

Benefits

  • A shiny new MacBook
  • 20 days paid time off plus US public holidays, increasing with tenure
  • Medical, Dental, and Vision coverage, plus Wellness Allowance
  • 401(k) with company match and paid parental leave
  • Casual dress code, flexible schedule, weekly paid lunches, and monthly company outings
  • Structured onboarding and ramp: clear playbooks, talk tracks, and product enablement so you can book quality meetings quickly
  • Coaching that compounds: weekly call reviews, regular feedback, and peer learning with experienced AEs and leaders
  • Career progression that is real: a transparent path to Account Executive or SDR Team Lead based on performance, with milestones that show what good looks like
  • Meaningful work: help organisations make their websites more accessible and user friendly for everyone
  • Collaboration and impact: tight partnership with Marketing and Customer Success, exposure to larger deals as you grow
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