About The Position

As an Inbound SDR focusing on the US market you’ll turn warm interest into qualified pipeline and book first-meetings that our Account Executives can’t wait to run. This is more than answering the phone - you’ll research, discover pain, run tight follow-up, and set the tempo for the whole sales cycle. If you’re intrinsically driven, obsessed with learning new tech (yes, AI tools included) and hungry to become one of the best sellers in hospitality-tech, read on. ✅ Your mission, should you choose to accept it: Respond fast (within SLA) to inbound leads via phone, email, and chat; be the human face behind the first touch. Qualify deeply – fit, intent, timeline, key pain – then move them to discovery calls or demos. Book meetings that stick for AEs and keep no-show rates low with crisp confirmations. Run micro-discovery on every call: ask smart questions, adapt your pitch, handle objections, close for next steps. Log every touch in Salesforce and feed real-time intel back to Marketing so campaigns get sharper. Fuel event funnels – drive registrations for webinars, trade shows, on-site activations, then follow up to convert interest into meetings. Stay on top of Mews releases, hotel-tech trends, and competitor moves; be the prospect’s smartest call of the day. Meet weekly KPIs: speed-to-lead, meetings booked, conversion-to-SQL – and identify opportunities to improve week over week.

Requirements

  • Fluency in English
  • Live in Dallas, Texas
  • A clear, long-term career ambition in SaaS sales – you know SDR is the launchpad, not just the job.
  • Proven comfort with targets and metrics; motivated by tracking progress and collaborative success.
  • Research-driven: you dig for ICP insight before you hit "call."
  • Curiosity for new tech & AI
  • Structured & organized: can juggle 50 leads, multiple requests and still nail the CRM hygiene.
  • Coachable: you’re open to feedback and committed to continuous improvement.
  • Persuasive communicator

Nice To Haves

  • Hospitality background preferred (front desk, F&B, ops) OR any high-tempo customer-facing role.

Responsibilities

  • Respond fast (within SLA) to inbound leads via phone, email, and chat
  • Qualify deeply – fit, intent, timeline, key pain – then move them to discovery calls or demos.
  • Book meetings that stick for AEs and keep no-show rates low with crisp confirmations.
  • Run micro-discovery on every call: ask smart questions, adapt your pitch, handle objections, close for next steps.
  • Log every touch in Salesforce and feed real-time intel back to Marketing so campaigns get sharper.
  • Fuel event funnels – drive registrations for webinars, trade shows, on-site activations, then follow up to convert interest into meetings.
  • Stay on top of Mews releases, hotel-tech trends, and competitor moves
  • Meet weekly KPIs: speed-to-lead, meetings booked, conversion-to-SQL – and identify opportunities to improve week over week.
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