Sales Development Representative - SaaS

Vastian

About The Position

Founded in 1995, Vastian is the leading provider of healthcare and laboratory quality, compliance and accreditation solutions, powering laboratories and hospitals to achieve better clarity and show their higher standards. Our single, configurable integrated platform delivers a standardized, centralized solution that automates quality and compliance tasks and is fully customizable. With Vastian, health systems and labs can get ahead of compliance and quality processes, saving time that can be spent on delivering better care. Vastian is a private equity backed, fast-growing SaaS business based in Lawrenceville, GA, outside Atlanta. The Sales Development Representative (SDR) is an inside sales representative that focuses on outreach, prospecting, and lead qualification. The SDR will assist the Sales team by contacting and responding to incoming leads. The SDR will learn Vastian's processes to scope client needs, discover new business opportunities and provide the sales team with follow-up tasks. The SDR's primary role will be connecting with as many leads as possible and determining if they fit our client profile. A successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical, and can effectively interact with a team. This position has advancement potential within the Sales organization. In addition to a competitive base salary and performance bonus program, Vastian offers a comprehensive and very pro-employee benefits package which includes the following: Medical, dental and vision insurance Short- and long-term disability coverage Life insurance and AD&D Supplemental life insurance 401(k) savings plan Paid time off

Requirements

Experience working with CRM software.
1-2 years of experience in account management, sales, or customer success, ideally within the laboratory, life sciences, or healthcare sectors.
Excellent communication and interpersonal skills, with the ability to build strong relationships across diverse stakeholders.
Strong written communication skills, including the ability to craft succinct, professional emails.
Exceptional organization and time management skills.
Ability to develop deep product knowledge and continuously learn new features, applications, and solutions.
A commanding desire to learn and succeed in tech sales.
Passionate about client satisfaction and dedicated to exceeding expectations.
A deep drive to compete and win with clients.
Self-driven, results-oriented, and thrives in a fast-paced, dynamic environment.

Nice To Haves

Bachelor's degree in Life Sciences, Business, or a related field (preferred).
Previous medical laboratory or related experience (e.g., MLT, phlebotomy, or lab assistant) preferred.

Responsibilities

SDRs move leads through the sales pipeline.
Connect with potential customers and learn about their business and needs.
SDRs schedule next steps with Account Managers higher in the organization.
Next steps could be a: Demonstration Strategy call Fit assessment Consultation Technical call
Educate, answer questions, and send resources to potential customers.
Contact leads and determine who qualifies.
SDRs are evaluated on the number of qualified leads they move through the pipeline.