Sales Development Representative (SDR)

MTN•Fort Lauderdale, FL

22h•Onsite

About The Position

MTN is a world-class network operator that connects global operations with the speed, security, and trust required for success. Our multi-network architecture delivers resilient, fully managed connectivity for mission-critical systems and remote teams across the maritime, energy, government, and enterprise sectors. As MTN continues to grow, effective lead qualification and follow-up are essential to ensuring our sales team focuses on the highest-value opportunities. We are looking for a driven, detail-oriented Sales Development Representative (SDR) to help manage inbound demand, qualify leads, and ensure seamless handoff to our sales organization. The Sales Development Representative (SDR) will play a critical role in MTN’s revenue engine by serving as the first point of contact for inbound leads and early-stage prospects. Reporting to the Director of Demand Generation in partnership with sales and business development leadership, this role is responsible for pre-qualifying leads, managing lead assignment, executing timely follow-up, and ensuring leads are properly routed and tracked within HubSpot. This is an execution-focused role for someone who is organized, responsive, and comfortable engaging with technical B2B buyers. This role is based in South Florida and requires 5 days per week in our Fort Lauderdale (Las Olas) office.

Requirements

Bachelor’s degree or equivalent professional experience.
1–3 years of experience in a Sales Development, Business Development, or inside sales role (B2B preferred).
Hands-on experience using HubSpot or a comparable CRM.
Strong written and verbal communication skills.
Comfort speaking with technical or enterprise-level prospects.
Highly organized, detail-oriented, and responsive.
Ability to manage multiple leads and priorities simultaneously.
Coachable mindset with a strong desire to grow within sales or revenue operations.

Nice To Haves

Experience in connectivity, telecommunications, SaaS, or technical industries is a strong plus.

Responsibilities

Act as the first point of contact for inbound leads from marketing campaigns, website forms, events, referrals, and partner sources.
Pre-qualify leads based on defined criteria (ICP fit, use case, urgency, buying intent).
Conduct initial outreach via email, phone, and LinkedIn to assess interest and readiness.
Schedule qualified meetings and demos for the sales team.
Own lead intake and management within HubSpot.
Ensure leads are properly assigned, routed, and tracked based on territory, segment, or sales rules.
Maintain accurate lead and contact records, notes, and activity history.
Monitor SLA adherence for follow-up timing and lead response.
Execute structured outreach sequences in HubSpot, including email, call, and task-based follow-ups.
Customize messaging based on lead source, industry, and use case.
Ensure consistent, professional follow-up across all active leads.
Partner closely with demand generation, sales, and marketing teams to provide feedback on lead quality and campaign performance.
Surface insights on common objections, questions, and buying signals.
Support continuous improvement of lead qualification criteria and handoff processes.
Maintain clean CRM data to support pipeline visibility and reporting.
Ensure accurate tracking of lead source, status, and disposition.
Assist with basic reporting or dashboards related to lead flow and conversion (as needed).