Sales Development Rep

Serv Recruitment Agency•Albuquerque, NM

31d•Onsite

About The Position

Optimum and Southwest Women’s Oncology are seeking a dedicated and driven Sales Development Representative to join our high-performance team in Albuquerque, New Mexico. Who We Are Optimum and Southwest Women’s Oncology are two sides of the same coin, precision performance and profound compassion. At Optimum, we help people become the best versions of themselves, combining cutting-edge medical science, biohacking, aesthetics, and human potential into a single ecosystem of vitality. At SWWO, we help women triumph over gynecologic illness through skill, courage, and heart. Together, we’re building something rare: a culture where clinical excellence meets human flourishing — where our team thrives as much as our patients and clients do. Who You Are You are a connector — someone who listens deeply, communicates clearly, and follows through without being nudged. You thrive in a fast-moving environment where marketing and sales intersect. You juggle inbound requests, outbound sequences, CRM updates, and follow-ups with calm precision. You don’t just send messages — you refine scripts, test cadences, learn from metrics, and get better every week. You think in funnels: inbound → qualification → SQL → clean hand-off.

Requirements

1–3 years of experience in sales, outreach, business development, or similar (internships count).
Strong verbal and written communication skills.
Comfortable working in HubSpot or other CRM systems, including lead management and basic reporting.
Familiarity with outbound tools such as LinkedIn Sales Navigator, email sequencing tools, or call tracking software.
Strong organizational skills — you manage cadences, follow-ups, and pipelines with accuracy.
Coachability, curiosity, and willingness to test, learn, and iterate quickly.
Basic data literacy: able to interpret simple conversion reports and recommend changes.

Nice To Haves

Experience with sales/ SDR in healthcare, wellness or a technical product or service is an asset.

Responsibilities

Activate Inbound Leads
Monitor inbound channels (web forms, landing pages, events, referrals).
Respond rapidly (target: under 60 minutes) and document touchpoints.
Qualify leads using defined criteria and convert to SQL or route appropriately.
Drive Outbound Prospecting & Pipeline Growth
Execute targeted outbound outreach via email, phone, and LinkedIn.
Research ideal customer profiles, write personalized messages, and book intro calls.
Test and refine cadences, messaging, subject lines, and touchpoint timing.
Optimize Scripts, Processes & Systems
Collaborate with marketing and sales leadership to refine scripts and workflows.
Maintain excellent CRM hygiene and ensure data accuracy.
Track conversion metrics and make recommendations for improvement.
Manage SQL Hand-Offs & Pipeline Health
Ensure qualified leads are handed to the sales team with context, notes, and next steps.
Track SQL volume, conversion rate, and speed-to-hand-off.
Provide weekly insights on lead quality, channel performance, and bottlenecks.
Reporting & Continuous Improvement
Maintain dashboards and reports on outreach volume, conversions, and pipeline growth.
Participate in regular reviews to identify trends and recommend next-step strategies.